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Truelogic Software

Salesforce Developer, Administrator

Truelogic Software

. Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud .

Posted 9/25/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong expertise in Salesforce development and administration, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Proficient in building and optimizing automations, workflows, and integrations, while effectively managing technical documentation and project execution.

Highest-signal resume keywords
Salesforce DevelopmentLightning Web Components (LWC)Apex CodingSales Cloud IntegrationTelephony Migration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Salesforce AdministrationDeclarative DevelopmentSystem ConfigurationSystem AutomationData IntegrationTechnical TroubleshootingCustom DevelopmentJira ManagementGenesys IntegrationTalkdesk Experience
Soft Skills
Technical JudgmentIndependent ExecutionAdaptability
Tools & Technologies
SalesforceJiraGenesysTalkdeskZapierHiTouchSMS PlatformsLive Chat Platforms
Industry Keywords
Computer Telephony Integration (CTI)Marketing CloudExternal APIsOperational SystemsCustomer-Facing Systems

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud
  • Partner with technical leadership and the existing team to evaluate business requirements and architect efficient configuration or custom-development solutions
  • Build, maintain, and optimize complex automations, workflows, and custom capabilities
  • Program and support Lightning Web Components (LWC) and Apex code
  • Execute and support data integrations between Salesforce and external platforms or APIs
  • Drive the technical execution of the telephony migration from Talkdesk to Genesys
  • Evaluate and rebuild associated telephony system integrations and automations
  • Lead Experience Cloud initiatives and ongoing system enhancements
  • Troubleshoot and resolve technical issues across the supported environment
  • Translate business requirements into documented, actionable technical tasks
  • Create, update, and manage configuration and development tickets using Jira
  • Operate independently within a distributed team and adapt to shifting priorities

Requirements

What you’ll need
  • Strong hands-on experience in both Salesforce development and administration
  • Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud
  • In-depth knowledge of declarative development and advanced system configuration
  • Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex
  • Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects
  • Solid experience integrating Salesforce with third-party platforms and external APIs
  • Strong technical judgment to decide between custom development and out-of-the-box configuration
  • Comfort documenting technical decisions and managing workflows within Jira
  • Ability to execute complex projects independently with limited supervision
  • Experience with Genesys integrations highly preferred
  • Previous experience operating Talkdesk or similar Computer Telephony Integration (CTI) platforms is a strong plus
  • Direct experience migrating, assessing, or rebuilding telephony-related automations highly desirable
  • Familiarity with Marketing Cloud is an advantage
  • Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus
  • Previous experience in a small technical team supporting multiple operational and customer-facing systems is preferred

Benefits

Comp & perks
  • 100% Remote Work
  • Highly Competitive USD Pay
  • Paid Time Off
  • Work with Autonomy
  • Work with Top American Companies
  • Engagement activities
  • Work-life balance support
  • Collaboration with a diverse, global network
  • Access to a network of 600+ professionals in 25+ countries
  • Collaboration with seasoned senior talent