Salesforce Developer – Administrator

Truelogic Software

. Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud .

Posted 9/25/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong expertise in Salesforce development and administration, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Proficient in building and optimizing automations, workflows, and integrations, while effectively managing technical documentation and project execution.

Highest-signal resume keywords

Salesforce DevelopmentLightning Web Components (LWC)Apex CodingSales Cloud IntegrationGenesys Telephony Migration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce AdministrationDeclarative DevelopmentSystem ConfigurationAutomation ManagementData IntegrationTechnical DocumentationProject ExecutionTroubleshootingCustom DevelopmentAPI Integration

Soft Skills

AdaptabilityIndependent WorkTechnical Judgment

Tools & Technologies

JiraTalkdeskGenesysZapierHiTouchSMS PlatformsLive Chat Platforms

Industry Keywords

SalesforceExperience CloudService CloudSales CloudTelephony AutomationCustomer-Facing SystemsOperational Systems

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud
Partner with technical leadership and the existing team to evaluate requirements and architect solutions using configuration or custom development
Build, maintain, and optimize complex automations, workflows, and custom capabilities
Program and support Lightning Web Components (LWC) and Apex code
Execute and support data integrations between Salesforce and external platforms or APIs
Drive the telephony migration from Talkdesk to Genesys, including evaluating and rebuilding related integrations and automations
Lead Experience Cloud initiatives and ongoing system enhancements
Troubleshoot and resolve technical issues across the supported environment
Translate business requirements into documented, actionable technical tasks
Create, update, and manage configuration and development tickets in Jira
Operate independently within a distributed team and adapt to shifting priorities

Requirements

What you’ll need

Strong hands-on experience in both Salesforce development and administration
Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud
In-depth knowledge of declarative development and advanced system configuration
Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex
Extensive background building, managing, and troubleshooting system automations using standard and custom objects
Solid experience integrating Salesforce with third-party platforms and external APIs
Strong technical judgment in choosing between custom development and out-of-the-box configuration
Comfort documenting technical decisions and managing workflows within Jira
Ability to execute complex projects independently with limited supervision
Experience with Genesys integrations highly preferred
Previous experience operating Talkdesk or similar CTI platforms is a strong plus
Direct experience migrating, assessing, or rebuilding telephony-related automations highly desirable
Familiarity with Marketing Cloud is a distinct advantage
Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus
Previous experience within a small technical team supporting multiple operational and customer-facing systems is preferred
Must be currently based in Latin America

Benefits

Comp & perks

100% Remote Work
Highly Competitive USD Pay
Paid Time Off
Work with Autonomy
Work with Top American Companies
Engagement activities and a culture prioritizing well-being and work-life balance
Collaboration with a diverse, global network
Work alongside seasoned senior professionals