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Salesforce Developer, Administrator
Truelogic Software. Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in Salesforce development and administration, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Proficient in Lightning Web Components (LWC), Apex coding, and integrating Salesforce with external platforms and APIs.
Highest-signal resume keywords
Salesforce DevelopmentLightning Web Components (LWC)Apex CodingSales Cloud, Service Cloud, Experience CloudData Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationDeclarative DevelopmentSystem ConfigurationSystem AutomationTelephony MigrationTechnical TroubleshootingJira ManagementCustom DevelopmentAPI IntegrationGenesys Integration
Soft Skills
Independent ExecutionAdaptabilityTechnical JudgmentDocumentation SkillsTeam Collaboration
Tools & Technologies
SalesforceJiraTalkdeskGenesysZapierHiTouchSMS PlatformsLive Chat PlatformsMarketing CloudCTI Platforms
Industry Keywords
Telephony SystemsOperational SystemsCustomer-Facing SystemsAutomationCloud Solutions
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud
- Partner with technical leadership and the existing team to evaluate requirements and architect efficient configuration or custom development solutions
- Build, maintain, and optimize complex automations, workflows, and custom capabilities
- Program and support Lightning Web Components (LWC) and Apex code
- Execute and support data integrations between Salesforce and external platforms or APIs
- Drive technical execution of the telephony migration from Talkdesk to Genesys
- Evaluate and rebuild associated telephony system integrations and automations
- Lead Experience Cloud initiatives and ongoing system enhancements
- Troubleshoot and resolve technical issues across the supported environment
- Translate business requirements into documented, actionable technical tasks
- Create, update, and manage configuration and development tickets using Jira
- Operate independently within a distributed team and adapt to shifting priorities
Requirements
What you’ll need- Strong hands-on experience in both Salesforce development and administration
- Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud
- In-depth knowledge of declarative development and advanced system configuration
- Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex
- Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects
- Solid experience integrating Salesforce with third-party platforms and external APIs
- Strong technical judgment to decide between custom development and out-of-the-box configuration
- Comfort documenting technical decisions and managing workflows within Jira
- Ability to execute complex projects independently with limited supervision
- Experience with Genesys integrations is highly preferred
- Previous experience operating Talkdesk or similar CTI platforms is a strong plus
- Direct experience migrating, assessing, or rebuilding telephony-related automations is highly desirable
- Familiarity with Marketing Cloud is a distinct advantage
- Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus
- Previous experience operating within a small technical team supporting multiple operational and customer-facing systems is preferred
- Must be currently based in Latin America
Benefits
Comp & perks- 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
- Highly Competitive USD Pay
- Paid Time Off
- Work with Autonomy
- Work with Top American Companies
- Engagement activities
- Work-life balance support
- Access to a diverse, global professional network
- Collaboration with senior, seasoned professionals