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Salesforce Developer, Administrator
Truelogic Software. Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in Salesforce development and administration, particularly with Sales Cloud, Service Cloud, and Experience Cloud. Proficient in building and optimizing automations, managing integrations, and executing complex projects independently.
Highest-signal resume keywords
Salesforce DevelopmentLightning Web Components (LWC)Apex CodingSales Cloud IntegrationGenesys Telephony Migration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationDeclarative DevelopmentSystem ConfigurationSystem Automation ManagementData IntegrationTechnical DocumentationProject ExecutionTelephony AutomationJira ManagementExperience Cloud Initiatives
Soft Skills
Technical JudgmentAdaptabilityIndependent Work
Tools & Technologies
SalesforceGenesysTalkdeskZapierHiTouchSMS PlatformsLive Chat Platforms
Industry Keywords
Cloud ComputingCustomer Relationship Management (CRM)Telephony SystemsAutomation SolutionsAPI Integration
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud
- Partner with technical leadership and the existing team to evaluate requirements and architect configuration or custom-development solutions
- Build, maintain, and optimize complex automations, workflows, and custom capabilities
- Program and support Lightning Web Components (LWC) and Apex code
- Execute and support data integrations between Salesforce and external platforms or APIs
- Drive the telephony migration from Talkdesk to Genesys
- Evaluate and rebuild associated system integrations and automations
- Lead Experience Cloud initiatives and ongoing system enhancements
- Troubleshoot and resolve technical issues across the supported environment
- Translate business requirements into documented, actionable technical tasks
- Create, update, and manage configuration and development tickets in Jira
- Operate independently within a distributed team and adapt to shifting priorities
Requirements
What you’ll need- Strong hands-on experience in both Salesforce development and administration
- Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud
- In-depth knowledge of declarative development and advanced system configuration
- Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex
- Extensive background in building, managing, and troubleshooting system automations using standard and custom objects
- Solid experience integrating Salesforce with third-party platforms and external APIs
- Strong technical judgment to decide between custom development and out-of-the-box configuration
- Comfort documenting technical decisions and managing workflows within Jira
- Ability to execute complex projects independently with limited supervision
- Experience with Genesys integrations highly preferred
- Previous experience operating Talkdesk or similar CTI platforms is a strong plus
- Direct experience migrating, assessing, or rebuilding telephony-related automations highly desirable
- Familiarity with Marketing Cloud is a distinct advantage
- Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus
- Previous experience operating within a small technical team supporting multiple operational and customer-facing systems is preferred
- Reliable internet connection and laptop required for remote work
- Must be currently based in Latin America
Benefits
Comp & perks- 100% Remote Work
- Highly Competitive USD Pay
- Paid Time Off
- Work with Autonomy
- Work with Top American Companies
- Engagement activities and work-life balance support
- Access to a diverse, global network of professionals
- Collaboration with seasoned senior talent