Salesforce Developer, Administrator

Truelogic Software

. Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud .

Posted 9/25/2026full-timeRemote • ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong expertise in Salesforce development and administration, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Proficient in building and optimizing automations, workflows, and integrations, while effectively managing technical documentation and project execution.

Highest-signal resume keywords

Salesforce DevelopmentLightning Web ComponentsApex CodingSales Cloud IntegrationTelephony System Migration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce AdministrationDeclarative DevelopmentAdvanced System ConfigurationAutomation ManagementData IntegrationCustom DevelopmentJira ManagementTelephony AutomationGenesys IntegrationTalkdesk Experience

Soft Skills

Independent ExecutionAdaptabilityTechnical TroubleshootingDocumentation Skills

Tools & Technologies

SalesforceJiraGenesysTalkdeskZapierHiTouchSMS PlatformsLive Chat Platforms

Industry Keywords

Sales CloudService CloudExperience CloudCTI PlatformsMarketing Cloud

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud
Partner with technical leadership and the existing team to evaluate requirements and architect efficient configuration or custom-development solutions
Build, maintain, and optimize complex automations, workflows, and custom capabilities
Program and support Lightning Web Components and Apex code
Execute and support data integrations between Salesforce and external platforms or APIs
Drive technical execution of the telephony migration from Talkdesk to Genesys
Evaluate and rebuild associated telephony system integrations and automations
Lead Experience Cloud initiatives and ongoing system enhancements
Troubleshoot and resolve technical issues across the supported environment
Translate business requirements into documented, actionable technical tasks
Create, update, and manage configuration and development tickets in Jira
Operate independently within a distributed team and adapt to shifting priorities

Requirements

What you’ll need

Strong hands-on experience in both Salesforce development and administration
Proven expertise with Sales Cloud, Service Cloud, and Experience Cloud
In-depth knowledge of declarative development and advanced system configuration
Hands-on coding experience with Lightning Web Components (LWC) and Apex
Extensive experience building, managing, and troubleshooting automations using standard and custom objects
Experience integrating Salesforce with third-party platforms and external APIs
Ability to decide between custom development and out-of-the-box configuration
Comfort documenting technical decisions and managing workflows in Jira
Ability to execute complex projects independently with limited supervision
Experience with Genesys integrations highly preferred
Experience with Talkdesk or similar CTI platforms is a strong plus
Experience migrating, assessing, or rebuilding telephony-related automations highly desirable
Familiarity with Marketing Cloud is an advantage
Knowledge or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus
Experience working in a small technical team supporting multiple operational and customer-facing systems is preferred

Benefits

Comp & perks

100% Remote Work
Highly competitive USD pay
Paid time off
Work with autonomy and flexible time management
Opportunities to work with top American companies on innovative, high-impact projects
Engagement activities supporting well-being and work-life balance
Collaboration with a diverse, global network across 25+ countries
Collaboration with seasoned senior professionals