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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance management, risk assessment, and audit processes within fintech and SaaS environments. Proficient in managing compliance teams and ensuring adherence to regulatory standards across various frameworks.
Highest-signal resume keywords
Compliance Management System (CMS)Risk AssessmentFDCPA, TCPA, BSA/AML ComplianceJira Service ManagementPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk & Control Library ManagementAudit Fieldwork CoordinationDue Diligence Questionnaires (DDQs)GRC Tools AdministrationISO 27001 CertificationPCI-DSS CertificationAI-Driven SaaS ComplianceLookerGoogle SheetsExcel
Soft Skills
MentoringTeam LeadershipAccountability
Tools & Technologies
JiraConfluenceAuditBoardResponsive
Certifications & Qualifications
CRCMCAMSCISACRISC
Industry Keywords
FintechSaaSFinancial ServicesNacha RulesRegulatory Standards
About the role
Key responsibilities & impact- Lead daily operations of the Compliance Management System (CMS)
- Conduct annual risk assessments and maintain the Risk & Control library in the GRC platform
- Coordinate end-to-end audit fieldwork for ISO 27001 and PCI-DSS certifications and client examinations
- Supervise timely completion of Due Diligence Questionnaires (DDQs)
- Manage Payment Portal compliance, including KYB onboarding, transaction monitoring, Nacha rules, and card network compliance
- Execute continuous monitoring across FDCPA, TCPA, Reg F, and BSA/AML frameworks
- Validate root-cause corrective action plans
- Directly supervise, mentor, and distribute daily workloads for compliance specialists and analysts
- Maintain accountability for team SLAs
- Administer Jira Service Management, AuditBoard, Confluence, and Responsive
- Maintain executive KPI/KRI dashboards
- Report to the Director of Compliance & Risk
- Ensure AI-driven SaaS platforms meet regulatory standards
Requirements
What you’ll need- 5+ years of progressive compliance, risk, or audit experience in fintech, SaaS, or financial services
- 3+ years of direct people management
- Deep operational understanding of FDCPA, TCPA, GLBA, Reg F, BSA/AML, Nacha, and PCI-DSS
- Hands-on experience administering GRC tools
- Advanced Jira/Confluence workflow management
- Experience with DDQ/RFP platforms
- Experience with Looker and Google Sheets/Excel
- Bachelor's degree in Business, Finance, Legal Studies, or Information Systems, or equivalent experience
- Industry certifications such as CRCM, CAMS, CISA, or CRISC are a plus
- Reliable internet connection and professional work environment
- Ability to protect confidential company, employee, customer, and business information while working outside a company office
- Flexibility outside standard business hours and ability to travel occasionally for global operations support, company meetings, training, offsites, and collaborative projects
Benefits
Comp & perks- Flexible vacation
- Medical/dental/vision insurance
- Traditional/Roth retirement savings options
- Company-paid disability and life insurance
- Flexible Spending Account & Limited FSA
- Family-friendly parental leave
- Volunteer and voting time off
- On-demand wellness platform access for you and 5 friends and family
- PerkSpot discount program for 900+ merchants nationwide
- Remote-first work environment
- Reasonable accommodations to enable individuals to perform essential functions