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TruePoint Communications

Senior Account Supervisor

TruePoint Communications

. Lead day-to-day management of multiple client accounts, ensuring quality execution, strong communication, timelines, and budget management .

Posted 10/30/2026full-timeDallas • Texas • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing multiple client accounts, developing integrated marketing communications, and executing strategic public relations initiatives. Proven ability to lead teams, mentor employees, and maintain strong client relationships while ensuring operational efficiencies and budget management.

Highest-signal resume keywords
Client Account ManagementIntegrated Marketing CommunicationsMedia Relations StrategyTeam Leadership and MentoringBudget Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Strategic CommunicationPublic RelationsDigital Media IntegrationBudget ForecastingMessaging DevelopmentPresentation SkillsProblem SolvingOperational EfficiencyClient ServiceWriting and Editing
Soft Skills
Strategic ThinkingInterpersonal SkillsAttention to DetailDecision MakingCommunication Skills
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Agency ExperienceClient RelationshipsMedia ContactsCampaign LaunchesCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Lead day-to-day management of multiple client accounts, ensuring quality execution, strong communication, timelines, and budget management
  • Develop and execute integrated marketing communications and public relations programs that achieve client goals and business objectives
  • Provide strategic counsel, proactive recommendations, and problem solving to clients
  • Build and maintain long-term client relationships
  • Manage challenging client conversations, shifting priorities, scope adjustments, and expectations
  • Lead meetings, presentations, and strategic discussions with senior-level client stakeholders
  • Execute account-level strategy and identify risks, opportunities, and course corrections
  • Write, edit, and develop messaging, client communications, presentations, and strategic materials
  • Lead traditional media relations programs and integrate digital and social media strategies
  • Build relationships with media contacts, influencers, and third-party partners
  • Secure media, influencer, and partnership opportunities
  • Plan and execute media events, campaign launches, and strategic communications initiatives
  • Identify opportunities to grow existing accounts and services
  • Manage account budgets, forecasting, billing coordination, and profitability
  • Supervise direct reports and lead cross-functional account teams
  • Set priorities, allocate resources, and hold team members accountable
  • Mentor, coach, provide feedback, and support employee growth and performance
  • Improve workflows, operational efficiencies, and scalable processes
  • Partner with Operations, HR, Creative, Digital Media, and leadership teams
  • Support onboarding, hiring, retention, training, and continuous learning initiatives
  • Participate in new business development, research, planning, and proposal support
  • Review client budgets, expense tracking, reconciliations, and billing coordination
  • Monitor timesheets, utilization, and project pacing
  • Facilitate purchase orders and track vendor billing
  • Track and enter time accurately
  • Represent account and team perspectives in cross-functional and leadership discussions
  • Manage internal teams and external client relationships for alignment and successful outcomes

Requirements

What you’ll need
  • Bachelor’s degree required
  • 7+ years of communications or agency experience required
  • Strong strategic thinking skills with the ability to make sound decisions and manage complex client situations
  • Proven experience managing multiple client accounts, budgets, programs, and teams simultaneously
  • Excellent client service, communication, presentation, and interpersonal skills
  • Strong writer and editor with the ability to provide clear strategic direction and constructive feedback
  • Demonstrated media relations experience, including strategy development, relationship management, and successful placements
  • Experience integrating digital and social media into communications and public relations campaigns
  • Ability to work independently, manage competing priorities, and thrive in fast-paced environments
  • Strong organizational skills and attention to detail with experience overseeing complex programs and deliverables
  • Proven leadership experience motivating, mentoring, and developing employees and teams
  • Ability to proactively manage up, escalate concerns appropriately, and recommend solutions effectively
  • Legal authorization to work in the United States
  • Successful completion of a background screening

Benefits

Comp & perks
  • Flexible work options
  • Competitive health benefits
  • 401(k) profit-sharing
  • Sabbaticals
  • Professional development opportunities
  • Mentorship, coaching, feedback, and development opportunities
  • Continuous learning opportunities