Senior Account Supervisor – Marketing Communications

TruePoint Communications

. Lead day-to-day management of multiple client accounts .

Posted 10/30/2026full-timeDallas • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multiple client accounts and executing integrated marketing communications and public relations programs. Proven ability to lead teams, develop strategic relationships, and deliver effective client solutions while ensuring operational efficiency and accountability.

Highest-signal resume keywords

Client Account ManagementIntegrated Marketing CommunicationsMedia Relations StrategyLeadership and Team DevelopmentBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic CommunicationMedia RelationsDigital Media IntegrationBudget ForecastingProject ManagementContent DevelopmentPresentation SkillsCrisis ManagementCampaign PlanningRelationship Management

Soft Skills

Strategic ThinkingInterpersonal SkillsProblem SolvingMentoringCollaboration

Industry Keywords

Public RelationsClient ServicesAgency ExperienceCommunications StrategyStakeholder Engagement

About the role

Key responsibilities & impact

Lead day-to-day management of multiple client accounts
Develop and execute integrated marketing communications and public relations programs
Provide strategic counsel, proactive recommendations, and problem solving to clients
Build and maintain long-term client relationships
Manage challenging client conversations, shifting priorities, scope adjustments, and expectations
Lead meetings, presentations, and strategic discussions with senior-level client stakeholders
Execute account-level strategy and identify risks, opportunities, and course corrections
Write, edit, and develop messaging, client communications, presentations, and strategic materials
Lead traditional media relations programs and integrate digital and social media strategies
Develop relationships with media contacts, influencers, and third-party partners
Secure media, influencer, and partnership opportunities
Plan and execute media events, campaign launches, and strategic communications initiatives
Introduce clients to agency capabilities and identify account growth opportunities
Manage account budgets, forecasting, billing coordination, profitability, expenses, reconciliations, and vendor billing
Supervise direct reports and lead cross-functional account teams
Set priorities, allocate resources, and hold team members accountable
Provide mentorship, coaching, feedback, and development opportunities
Delegate work and balance business priorities, utilization goals, and employee development
Guide project clarification and issue resolution across teams
Foster collaborative, accountable, and solutions-oriented team culture
Identify operational efficiencies, workflow improvements, and scalable processes
Partner with Operations, HR, Creative, Digital Media, and leadership teams
Support onboarding, hiring, retention, training, and continuous learning
Participate in new business development, research, planning, and proposal support
Monitor timesheets, utilization, and project pacing
Understand and facilitate purchase order processes
Track and enter time accurately
Represent account and team perspectives in cross-functional and leadership discussions
Ensure alignment, accountability, and successful outcomes across internal teams and external client relationships

Requirements

What you’ll need

Bachelor’s degree required
10+ years of communications or agency experience required
Strong strategic thinking skills with the ability to make sound decisions and manage complex client situations
Proven experience managing multiple client accounts, budgets, programs, and teams simultaneously
Excellent client service, communication, presentation, and interpersonal skills
Strong writer and editor with the ability to provide clear strategic direction and constructive feedback
Demonstrated media relations experience, including strategy development, relationship management, and successful placements
Experience integrating digital and social media into communications and public relations campaigns
Ability to work independently, manage competing priorities, and thrive in fast paced environments
Strong organizational skills and attention to detail with experience overseeing complex programs and deliverables
Proven leadership experience motivating, mentoring, and developing employees and teams
Ability to proactively manage up, escalate concerns appropriately, and recommend solutions effectively
Legal authorization to work in the United States
Candidates will be subject to a background screening as part of the application process

Benefits

Comp & perks

Competitive health benefits
401(k) profit-sharing
Sabbaticals
Professional development opportunities
Flexible work options
Mentorship, coaching, feedback, and development opportunities
Training initiatives and continuous learning efforts