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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in driving branch performance, developing small business opportunities, and ensuring compliance with operational procedures. Proficient in coaching and motivating teams while fostering a positive public image and community engagement.
Highest-signal resume keywords
Branch ManagementSmall Business DevelopmentLeadership ExperienceSales Relationship SkillsSAFE Mortgage Licensing Act Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Services ExpertiseOperational Procedures ComplianceRisk Management PoliciesBusiness DevelopmentTeam DevelopmentTeller Transactions
Soft Skills
Interpersonal SkillsCoaching AbilityWritten CommunicationVerbal CommunicationPrioritization Skills
Certifications & Qualifications
SAFE Mortgage Licensing Act Compliance
Industry Keywords
Branch PerformanceClient StrategiesCommunity EngagementPublic ImageTruist Code of Ethics
About the role
Key responsibilities & impact- Manage all aspects of the assigned branch
- Drive branch performance through leading, coaching, managing, and business development
- Develop small business expertise and business opportunities
- Ensure compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics
- Interview, select, hire, schedule, develop, review, rate, counsel, and take disciplinary actions for branch team members
- Promote a positive public image and reinforce Truist’s Purpose, Mission, Values, and culture
- Drive branch revenue through small business development, new client strategies, face-to-face appointments, outbound calling, and prospecting
- Participate in civic, government, professional, business, community affairs, associations, and groups to prospect and develop new business
- Lead, grow, coach, and motivate teammates through branch engagement routines
- Partner with Integrated Relationship Management, Operations, and line-of-business partners
- Ensure required training is completed by the entire team
- May assist with teller transactions as needed
Requirements
What you’ll need- Bachelor’s degree or equivalent education and related training or experience
- Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
- One year of previous branch leadership or management experience
- Strong interpersonal, sales relationship and prioritization skills
- Strong written and verbal skills
- Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration, and applicable NMLS background check
- Ability to inspire, lead and coach others
- English language fluency required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year (prorated)
- 10 sick days (prorated)
- Paid holidays
- Defined benefit pension plan (position/division dependent)
- Restricted stock units (position/division dependent)
- Deferred compensation plan (position/division dependent)