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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Corporate Trust and Escrow Services, with a strong focus on relationship management, compliance, and operational risk management. Proficient in managing sensitive accounts and implementing administrative procedures while fostering business development and client onboarding.
Highest-signal resume keywords
Corporate Trust And Escrow Services ExperienceRelationship ManagementContractual Agreement AnalysisTrust And Agency Software KnowledgeCompliance And Operational Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Corporate Trust ExperienceEscrow Services ExperienceContractual Agreement UnderstandingProblem-Solving AbilityMicrosoft Office ProficiencyClient OnboardingAccount AdministrationBusiness DevelopmentRisk Metrics AnalysisAdministrative Procedure Implementation
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTeam-Oriented Culture SupportCustomer Relationship Maintenance
Tools & Technologies
CTES SystemsTrust And Agency Software Packages
Certifications & Qualifications
Transfer Agent ComplianceBackground Check Compliance
Industry Keywords
Corporate TrustEscrow ServicesTransactional ExperienceInvestment Process CommunicationAudit Requirements
About the role
Key responsibilities & impact- Manage sensitive accounts and duties related to Corporate Trust and Escrow Services accounts
- Cultivate new business partner and existing partner relationships
- Contribute to regional growth goals through new business development activities
- Promote uniformity, efficiency, and quality in regional account administration
- Implement administrative procedures complying with department policy and audit requirements
- Support client onboarding, account administration, and use of CTES systems and technology
- Collaborate with Business Development Leaders and CTES Administration Managers on account assignments
- Recommend acceptance or rejection of new business opportunities based on current bank risk metrics
- Serve as primary relationship manager for complex and sensitive trust and agency accounts
- Provide technical support and participate in supervision, training, and development of support personnel
- Communicate the investment process with customers and administrative and investment staff
- Maintain relationships with customers, attorneys, Certified Public Accountants, and related professionals
- Report administrative progress, complex issues, problems, and complaints to CTES Administration Managers
- Recommend improvements supporting quality service
- Deliver Truist’s purpose and support an inclusive, team-oriented culture
- Manage CTES Administration risk to meet compliance and operational risk objectives
Requirements
What you’ll need- Bachelor's Degree or equivalent education and related training
- 8 or more years of corporate and institutional transactional experience in Corporate Trust and Escrow Services
- Strong verbal and written communication skills
- Ability to read and understand contractual agreements, including Trust Indentures, Escrow and Custodial Agreements, Registrar and Paying Agent Agreements, and other standard trust related agreements
- Problem-solving ability
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Ability to travel, occasionally overnight
- Working knowledge of Trust and Agency software packages and applications
- Proven experience in relationship management
- Must be transfer agent compliant, including fingerprinting and acceptable background check prior to employment
- English language fluency required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)
