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Truist

Corporate Trust & Escrow Services Relationship Manager

Truist

. Manage sensitive accounts and duties related to Corporate Trust and Escrow Services accounts .

Posted 11/6/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Corporate Trust and Escrow Services, with a strong focus on relationship management, compliance, and operational risk management. Proficient in managing sensitive accounts and implementing administrative procedures while fostering business development and client onboarding.

Highest-signal resume keywords
Corporate Trust And Escrow Services ExperienceRelationship ManagementContractual Agreement AnalysisTrust And Agency Software KnowledgeCompliance And Operational Risk Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Corporate Trust ExperienceEscrow Services ExperienceContractual Agreement UnderstandingProblem-Solving AbilityMicrosoft Office ProficiencyClient OnboardingAccount AdministrationBusiness DevelopmentRisk Metrics AnalysisAdministrative Procedure Implementation
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTeam-Oriented Culture SupportCustomer Relationship Maintenance
Tools & Technologies
CTES SystemsTrust And Agency Software Packages
Certifications & Qualifications
Transfer Agent ComplianceBackground Check Compliance
Industry Keywords
Corporate TrustEscrow ServicesTransactional ExperienceInvestment Process CommunicationAudit Requirements

About the role

Key responsibilities & impact
  • Manage sensitive accounts and duties related to Corporate Trust and Escrow Services accounts
  • Cultivate new business partner and existing partner relationships
  • Contribute to regional growth goals through new business development activities
  • Promote uniformity, efficiency, and quality in regional account administration
  • Implement administrative procedures complying with department policy and audit requirements
  • Support client onboarding, account administration, and use of CTES systems and technology
  • Collaborate with Business Development Leaders and CTES Administration Managers on account assignments
  • Recommend acceptance or rejection of new business opportunities based on current bank risk metrics
  • Serve as primary relationship manager for complex and sensitive trust and agency accounts
  • Provide technical support and participate in supervision, training, and development of support personnel
  • Communicate the investment process with customers and administrative and investment staff
  • Maintain relationships with customers, attorneys, Certified Public Accountants, and related professionals
  • Report administrative progress, complex issues, problems, and complaints to CTES Administration Managers
  • Recommend improvements supporting quality service
  • Deliver Truist’s purpose and support an inclusive, team-oriented culture
  • Manage CTES Administration risk to meet compliance and operational risk objectives

Requirements

What you’ll need
  • Bachelor's Degree or equivalent education and related training
  • 8 or more years of corporate and institutional transactional experience in Corporate Trust and Escrow Services
  • Strong verbal and written communication skills
  • Ability to read and understand contractual agreements, including Trust Indentures, Escrow and Custodial Agreements, Registrar and Paying Agent Agreements, and other standard trust related agreements
  • Problem-solving ability
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Ability to travel, occasionally overnight
  • Working knowledge of Trust and Agency software packages and applications
  • Proven experience in relationship management
  • Must be transfer agent compliant, including fingerprinting and acceptable background check prior to employment
  • English language fluency required

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)