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Truist

Director, Business Operations and Strategy

Truist

. Direct execution of tactical and operational activities to ensure efficiency, reliability, and alignment with business objectives .

Posted 10/22/2026full-timeCharlotte • North Carolina • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing supplier relationships, operational improvements, and technology integration to enhance business outcomes. Proven ability to lead cross-functional teams and communicate effectively with senior leadership while ensuring compliance with regulatory standards.

Highest-signal resume keywords
Supplier CoordinationCost ManagementOperational ImprovementsBusiness Process KnowledgeOperational Technology Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business OperationsPerformance Metrics AnalysisProcess ImprovementTechnology ApplicationOperational Management
Soft Skills
LeadershipMentorshipCommunication
Tools & Technologies
Microsoft OfficeOperational Technology Systems
Certifications & Qualifications
Bachelor’s DegreeAdvanced Degree
Industry Keywords
Regulatory ComplianceRisk ManagementCross-Functional CollaborationBusiness Objectives Alignment

About the role

Key responsibilities & impact
  • Direct execution of tactical and operational activities to ensure efficiency, reliability, and alignment with business objectives
  • Manage supplier relationships, including cost management and performance evaluation
  • Identify, design, and implement process and technology improvements
  • Collaborate with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals
  • Monitor, analyze, and report performance metrics to drive continuous operational improvements
  • Support the development and execution of operational technology strategies and initiatives
  • Identify opportunities to integrate innovative solutions to improve business outcomes and operational effectiveness
  • Ensure compliance with organizational policies, regulatory requirements, and risk management standards
  • Provide leadership, mentorship, and development opportunities to team members and/or lower-level managers
  • Communicate operational status, risks, and strategic improvement plans to senior stakeholders and executive leadership

Requirements

What you’ll need
  • Bachelor’s degree or equivalent education, training, and work-related experience
  • Minimum of 10 years of relevant experience in business operations or related professional roles
  • Extensive knowledge of business processes, technology applications, and operational management
  • Proficiency in standard office software (e.g., Microsoft Office)
  • English language fluency required
  • Bachelor’s degree in business administration, technology, or related field preferred
  • Advanced degree preferred
  • Experience in supplier coordination, cost management, and operational improvements preferred
  • Familiarity with operational technology tools and systems preferred
  • Previous experience in a technology-driven business environment preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year of employment (prorated)
  • 10 sick days (prorated)
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)