Head of Branch & ATM Expansion – Optimization

Truist

. Define and execute Truist’s retail physical network strategy across branch expansion, DeNovo performance, network optimization, branch closures, renovations, and ATM channel strategy, transformation, and experience .

Posted 10/14/2026full-timeAtlanta • North Carolina • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail banking strategy, network optimization, and branch growth, with a strong focus on client acquisition and financial management. Proven ability to lead cross-functional teams and execute complex transformation initiatives while ensuring compliance with operational and financial standards.

Highest-signal resume keywords

Retail Banking StrategyNetwork OptimizationBranch Growth LeadershipBusiness Case DevelopmentFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Multi-Year Strategy DevelopmentMarket ExpansionPortfolio GovernanceInvestment PrioritizationScenario Analysis

Soft Skills

Strategic ThinkingRelationship ManagementInfluencingNegotiationChange Leadership

Tools & Technologies

Performance MetricsGovernance RoutinesExecutive Reporting

Industry Keywords

Retail BankingDistribution StrategyCorporate Real EstateATM ManagementFinancial Services Operations

About the role

Key responsibilities & impact

Define and execute Truist’s retail physical network strategy across branch expansion, DeNovo performance, network optimization, branch closures, renovations, and ATM channel strategy, transformation, and experience
Own the strategic roadmap for growing, positioning, modernizing, and optimizing Truist’s retail distribution network
Translate enterprise growth priorities, market opportunity, client behavior, financial performance, and competitive insights into network strategies and portfolio actions
Establish decision frameworks, prioritization criteria, governance routines, and executive recommendations for network investments
Maintain an integrated view of the retail network portfolio, including expansion opportunities, performance trends, capital needs, execution risks, dependencies, and tradeoffs
Lead DeNovo performance from pre-opening readiness through the first two years of operation
Drive sales growth in new DeNovo locations through client acquisition, deposit growth, relationship deepening, referrals, community presence, and opportunity capture
Partner with regional, market, area, and branch leaders on launch plans, readiness routines, performance cadences, barrier removal, and corrective action plans
Scale effective opening playbooks, tools, scorecards, field routines, and best practices
Lead end-to-end execution for branch growth, including strategy, market prioritization, site pipeline alignment, launch readiness, coordination, opening execution, and post-opening performance
Oversee strategy and execution support for branch closures, including client transition planning, teammate readiness, risk mitigation, communications, and performance tracking
Partner on branch renovation and modernization strategies
Identify and remove execution barriers, escalating decisions, resourcing needs, and tradeoffs
Set the roadmap and prioritization agenda for ATM channel strategy, transformation, experience, distribution, placement, optimization, and integration
Partner with Digital, Technology, Operations, Finance, Real Estate, vendors, Branch and Premier executives, and business leaders on ATM capabilities
Lead ATM channel experience and optimization efforts
Provide business leadership for ATM investment planning, vendor engagement, feature prioritization, transformation initiatives, performance routines, and channel financial management
Partner across executive, corporate real estate, finance, legal, risk, operations, marketing, digital, analytics, and field leadership functions
Co-lead business cases for growth, optimization, closure, renovation, and ATM initiatives, including financial analysis, benefit sizing, risk assessment, scenario modeling, and executive decision support
Define governance routines, decision rights, stage gates, performance metrics, executive reporting, and escalation paths
Ensure activities comply with applicable risk, compliance, operational, brand, financial, and audit standards

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Economics, or related field; advanced degree or equivalent experience preferred
12+ years of progressive leadership experience in retail banking, distribution strategy, branch banking, network planning, corporate real estate strategy, financial services operations, ATM/channel management, or related fields
Demonstrated success developing and executing multi-year strategies for physical distribution, market expansion, branch growth, network optimization, renovations, closures, or complex transformation programs
Strong understanding of retail banking performance, client acquisition, deposit growth, branch operations, client experience, market strategy, ATM channel capabilities, and financial management
Experience partnering with Corporate Real Estate, Finance, Technology, Operations, Marketing, Risk, Legal, and field leadership across a matrixed organization
Expertise in business case development, portfolio governance, investment prioritization, performance management, scenario analysis, and executive decision support
Ability to communicate at the executive level and demonstrate strategic thinking, relationship management, influencing, negotiation, and change leadership skills
Ability to lead through influence, align senior stakeholders, manage ambiguity, balance competing priorities, and drive measurable outcomes
Ability to travel as needed to priority markets, branch locations, renovation sites, closure markets, and ATM/network locations
English language fluency required
Must comply with applicable risk, compliance, operational, brand, financial, and audit standards

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401k plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division