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Truist

Head of Third Party Resilience Program Oversight

Truist

. Lead the strategy, governance, and execution of the firm’s third party operational resilience capability .

Posted 9/18/2026full-timeRemote • North Carolina • United StatesLead💰 $245,000 - $285,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive expertise in operational resilience, third party risk management, and business continuity within highly regulated environments. Proven ability to lead strategy, governance, and execution of resilience frameworks while effectively communicating with senior leadership and regulatory bodies.

Highest-signal resume keywords
Operational ResilienceThird Party Risk ManagementBusiness Continuity PlanningRegulatory ComplianceLeadership and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Third Party Resilience Framework DesignRisk-Based MonitoringContingency Strategy DevelopmentRegulatory Examination ManagementEnterprise Incident Management
Soft Skills
Influence SkillsAdaptabilityCollaborationCommunication SkillsEngagement with Stakeholders
Industry Keywords
FFIEC GuidanceFederal Reserve Supervisory StandardsOperational Resilience StandardsDisaster Recovery ExercisesMVB Simulations

About the role

Key responsibilities & impact
  • Lead the strategy, governance, and execution of the firm’s third party operational resilience capability
  • Design, implement, and enhance the Third Party Resilience Framework, policies, and standards
  • Establish governance structures, escalation pathways, reporting mechanisms, and accountability models
  • Report to executive leadership and governance committees on resilience posture, emerging risks, trends, and performance and risk indicators
  • Serve as primary contact for regulatory examinations, internal audits, and supervisory inquiries
  • Assess third party dependencies supporting critical business services, systems, and processes
  • Maintain an authoritative inventory of critical third party services and resilience attributes
  • Direct risk-based monitoring of third party resilience controls and performance
  • Integrate third party resilience insights into enterprise operational resilience reporting and risk appetite monitoring
  • Develop contingency, exit, and substitution strategies for critical third party services
  • Support third party participation in resilience testing, disaster recovery exercises, scenario analysis, and MVB simulations
  • Incorporate third party dependencies into Business Continuity, Disaster Recovery, and Enterprise Incident Management planning
  • Oversee testing results, after-action reports, and remediation activities
  • Define and operationalize contractual resilience requirements with Procurement and Legal
  • Align resilience requirements with third party onboarding, reassessments, and monitoring processes
  • Provide subject matter expertise and challenge for arrangements that do not meet resilience expectations
  • Influence senior leadership to embed resilience into sourcing decisions, operating models, and service design
  • Collaborate with Technology, Cyber, Data, and Infrastructure teams
  • Promote accountability and ownership for third party resilience across the organization

Requirements

What you’ll need
  • 15+ years of experience in operational resilience, third party risk management, business continuity, technology risk, or enterprise risk management
  • Experience preferably within a large, highly regulated financial institution
  • Strong working knowledge of regulatory expectations related to operational resilience and third party oversight, including FFIEC guidance and Federal Reserve supervisory standards
  • Proven experience designing, governing, or scaling enterprise-level risk or resilience programs
  • Demonstrated ability to engage with senior executives, regulators, auditors, and cross-functional stakeholders
  • Strong leadership, communication, and influence skills
  • Excellent written and verbal communication skills
  • Experience developing documentation and communications reports using diverse information sources and publishing to senior management, corporate risk groups, and regulators
  • Adaptability to large-scale changes in business processes and organizational structure
  • Comfort working in a complex matrix environment
  • Experience presenting to regulators including the Federal Reserve Board, Office of the Comptroller of the Currency, and Federal Deposit Insurance Corporation
  • English language fluency required

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year of employment
  • 10 sick days
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)