Lead Business Operations & Strategy Consultant – Executive Relationship Lead

Truist

. Serve as a trusted advisor to senior leaders by providing strategic, operational, and execution support .

Posted 9/15/2026full-timeCharlotte • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge in business operations, technology applications, and operational management, with a strong ability to influence outcomes and drive alignment across diverse stakeholder groups. Proficient in executive communication and capable of leading complex technology projects while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Business Operations ManagementStrategic Planning SupportProject LeadershipRisk ManagementExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ImprovementTechnology Application KnowledgeOperational ManagementFinancial ManagementWorkforce PlanningGovernancePerformance Metrics AnalysisTechnology ConceptsEmerging Technology TrendsMicrosoft Office Proficiency

Soft Skills

Influencing OutcomesManaging Competing PrioritiesCollaborationMentorshipCommunication

Industry Keywords

Regulatory ComplianceOperational PerformanceOrganizational StrategyTechnology-Enabled OrganizationsCross-Functional Collaboration

About the role

Key responsibilities & impact

Serve as a trusted advisor to senior leaders by providing strategic, operational, and execution support
Support leaders across complex business and technology environments
Understand organizational priorities, operational challenges, workforce needs, financial drivers, and technology-enabled business impacts
Oversee cross-functional, complex technology projects
Identify, design, and implement advanced process and technology improvements
Collaborate with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals
Monitor, analyze, and report on key performance metrics
Ensure compliance with organizational policies, regulatory requirements, and risk management standards
Communicate operational status, risks, and strategic improvement plans to executive stakeholders
Provide project leadership, mentorship, and development opportunities to team members and junior professionals

Requirements

What you’ll need

Bachelor’s degree or equivalent education, training, and work-related experience
Minimum of 10 years of relevant experience in business operations or related professional roles
Extensive knowledge of business processes, technology applications, and operational management
Proficiency in standard office software (e.g., Microsoft Office)
Preferred: Experience supporting senior executives or leadership teams in strategic planning, business operations, program delivery, consulting, or organizational effectiveness roles
Preferred: Ability to build knowledge of complex organizations, understand business priorities, and translate leadership objectives into actionable plans and measurable outcomes
Preferred: Experience supporting workforce planning, financial management, governance, risk management, operational performance, or organizational strategy initiatives
Preferred: Ability to influence outcomes, manage competing priorities, and partner across diverse stakeholder groups and functions
Preferred: Technological fluency covering technology concepts, delivery models, platforms, systems, architecture considerations, and emerging technology trends
Preferred: Experience working in technology-enabled organizations or partnering with technology, product, architecture, engineering, or transformation teams
Preferred: Executive communication skills and experience developing presentations, business cases, operating reviews, decision support materials, and leadership communications
Preferred: Ability to identify risks, dependencies, organizational challenges, and execution barriers and develop practical recommendations
Preferred: Ability to operate effectively in ambiguous environments, drive alignment, and lead complex initiatives from concept through execution
Required English language fluency

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year of employment
10 sick days
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)