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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan servicing and asset management, ensuring compliance with lender requirements and industry standards while effectively managing risk. Proven ability to lead teams, negotiate agreements, and develop strategic initiatives within the commercial real estate and banking sectors.
Highest-signal resume keywords
Loan Servicing ManagementAsset Management OversightCompliance ReportingTeam LeadershipRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial Real Estate ExperienceMortgage Banking ExperienceAnalytical Problem-SolvingMicrosoft Office ProficiencyMaster and Special Servicing Experience
Soft Skills
Interpersonal CommunicationOrganizational Skills
Certifications & Qualifications
Master of Business Administration (MBA)Certified Commercial Investment Member (CCIM)Certified Mortgage Banker (CMB)
Industry Keywords
Lender RequirementsRisk ManagementCompliance StandardsAsset ManagementLoan Servicing
About the role
Key responsibilities & impact- Lead the loan servicing and asset management functions for Grandbridge
- Ensure compliance with lender requirements and industry standards while effectively managing risk
- Provide executive oversight of Asset Management, Primary Servicing, and Master Servicing operations
- Set overall direction and goals and manage results for loan servicing and asset management subgroups
- Set organizational structure and reporting lines and assign departmental responsibilities
- Manage lender servicing relationships
- Negotiate lender servicing, vendor, and other agreements and evaluate additional or contracted services annually
- Support or directly review and approve compliance reporting, including USAP, Reg AB, internal audits, lender audits, and lender-initiated servicing reviews
- Administer applicable policies and procedures
- Represent the company at industry and lender conferences, working groups, peer groups, task forces, and councils
- Identify and assess loan-specific, lender-specific, and industry-specific portfolio risks
- Participate in developing company strategic initiatives as a member of the Grandbridge Senior Management team
- Attract, retain, and promote top talent with a strong focus on diversity and build successors for key leadership positions and opportunities across Truist
- Promote a cohesive, inclusive, team-oriented culture aligned with Truist’s purpose, mission, and values
- Promote sound risk management as the first line of defense and ensure compliance with Bank policies
Requirements
What you’ll need- Bachelor’s degree in Finance, Real Estate or related field, or equivalent education and related training
- Fifteen years of experience with commercial real estate, banking, finance or equivalent field
- Strong interpersonal, written and verbal communication skills
- Strong organizational skills
- Demonstrated ability to manage a large group of associates and responsibilities
- Strong analytical problem-solving skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Ability to travel, occasionally overnight
- English language fluency required
- Master of Business Administration (MBA) from an accredited college or university or equivalent experience (preferred)
- Certified Commercial Investment Member (CCIM), Certified Mortgage Banker (CMB) or comparable industry designations (preferred)
- Fifteen years of real estate experience (preferred)
- Ten years of mortgage banking experience (preferred)
- Ten years of managerial experience (preferred)
- Relevant customer service experience (preferred)
- Experience with Master and Special Servicing (preferred)
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401k plan
- At least 10 days of vacation during the first year of employment (prorated)
- 10 sick days during the first year of employment (prorated)
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)