Relationship Banker

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeRoanoke • Virginia • United StatesJuniorMid-Level💰 $45,760 - $52,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales, providing tailored financial solutions while adhering to regulatory compliance and operational procedures. Proficient in engaging clients and contributing to branch sales targets through effective communication and teamwork.

Highest-signal resume keywords

Client Relationship BuildingConsultative SalesFinancial SolutionsRegulatory ComplianceInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Sales ExperienceConsumer Lending OptionsLoan ApplicationsBasic Computer ApplicationsMicrosoft Office Proficiency

Soft Skills

Excellent Interpersonal SkillsCommunication SkillsMulti-tasking AbilityProblem Resolution

Certifications & Qualifications

SAFE ComplianceNMLS Background Check

Industry Keywords

Client Service ExperienceBranch Sales TargetsOperational ProceduresRisk Management PoliciesConsultative Conversations

About the role

Key responsibilities & impact

Provide an industry-leading client service experience in person and by phone
Develop and expand new and existing client relationships
Provide financial solutions based on consultative conversations
Refer clients to other business partners for additional business growth opportunities
Cross-train and perform required teller duties as needed
Handle routine client maintenance requests, problem resolution and advanced sales functions
Contribute to client service and individual and branch sales targets
Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service and product knowledge meetings, training classes and web-based learning
Advise on consumer lending options and take loan applications
Follow internal controls, operational procedures and risk management policies
Engage clients courteously during transactions, uncover needs, greet clients and help them navigate the branch

Requirements

What you’ll need

High school diploma or equivalent education
2 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check
Must meet applicable financial responsibility, character, credit fitness and criminal background standards
Must meet ongoing regulatory requirements
Ability to multi-task under time constraints
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
No less than 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
10 sick days, prorated
Paid holidays
Potential eligibility for defined benefit pension plan
Potential eligibility for restricted stock units
Potential eligibility for deferred compensation plan
Additional incentive pay