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Truist

Relationship Banker

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeReading • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales, with a strong focus on delivering exceptional client service and meeting sales targets. Proficient in financial solutions and compliance with regulatory requirements.

Highest-signal resume keywords
Client Relationship BuildingConsultative Sales ExperienceSAFE ComplianceInterpersonal Communication SkillsMicrosoft Office Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Service ExperienceTeller DutiesConsumer Lending OptionsLoan ApplicationsSales FunctionsProblem ResolutionOperational ProceduresRisk Management Policies
Soft Skills
Excellent Interpersonal SkillsAbility to Multi-taskCommunication Skills
Certifications & Qualifications
SAFE ComplianceNMLS Background Check
Industry Keywords
Financial SolutionsClient Maintenance RequestsSales TargetsConsultative ConversationsBranch Operations

About the role

Key responsibilities & impact
  • Provide an industry-leading client service experience in person and by phone
  • Develop and expand new and existing client relationships
  • Provide financial solutions through consultative conversations and referrals to business partners
  • Perform required teller duties as needed
  • Handle client maintenance requests, problem resolution, and sales functions for deposit, credit, convenience, and other products and services
  • Meet or exceed client service and individual and branch sales targets
  • Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Attend sales, service, and product knowledge meetings, training classes, and web-based learning
  • Advise on consumer lending options and take loan applications
  • Follow internal controls, operational procedures, and risk management policies
  • Engage clients during transactions, uncover needs, greet clients, and help them navigate the branch

Requirements

What you’ll need
  • High school diploma or equivalent education
  • 2 years of client sales and service experience
  • Experience with sourcing and prospecting for new clients and client relationship building
  • Excellent interpersonal and communication skills
  • Proficiency in basic computer applications, such as Microsoft Office
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS background check and ongoing regulatory requirements
  • Ability to multi-task under time constraints
  • Ability to travel for temporary staffing needs, temporary assignments, or locale changes
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included
  • English language fluency required

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)