Relationship Banker

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeBedford • Virginia • United StatesJuniorMid-Level💰 $45,760 - $52,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship building and consultative sales, with a strong focus on delivering exceptional client service and achieving sales targets. Proficient in consumer lending options and compliance with regulatory requirements.

Highest-signal resume keywords

Client Relationship BuildingConsultative Sales ExperienceSAFE ComplianceInterpersonal Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client MaintenanceSales FunctionsConsumer Lending OptionsTeller DutiesLoan Applications

Soft Skills

Excellent Interpersonal SkillsCommunication SkillsMulti-tasking AbilityCourteous Client Engagement

Certifications & Qualifications

SAFE ComplianceNMLS Registration

Industry Keywords

Client Service ExperienceFinancial SolutionsBranch Sales TargetsOperational ProceduresRisk Management Policies

About the role

Key responsibilities & impact

Provide an industry-leading client service experience in person and by phone
Develop and expand new and existing client relationships
Provide financial solutions through consultative conversations and referrals to internal business partners
Perform required teller duties as needed
Handle client maintenance requests, resolve problems, and perform sales functions for deposit, credit, convenience, and other products and services
Meet or exceed client service, individual, and branch sales targets
Conduct consultative conversations and refer complex client needs and financial goals to internal specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, and product knowledge meetings, training classes, and web-based learning
Advise on consumer lending options and take loan applications
Follow internal controls, operational procedures, and risk management policies
Engage clients courteously during transactions, uncover needs, greet clients, and help them navigate the branch

Requirements

What you’ll need

High school diploma or equivalent education
2 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills
Proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS registration and background check requirements
Ability to multi-task under time constraints
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Additional incentive pay is available for this position
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year of employment, prorated
10 sick days, prorated
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division