Relationship Banker

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeBedford • Virginia • United StatesJuniorMid-Level💰 $45,760 - $52,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building, consultative sales, and financial solutions while adhering to regulatory compliance and operational procedures. Proficient in engaging clients and achieving sales targets through effective communication and problem-solving skills.

Highest-signal resume keywords

Client Relationship BuildingConsultative SalesFinancial SolutionsRegulatory ComplianceSales Goal Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Sales ExperienceConsumer Lending OptionsDeposit ProductsCredit ProductsRetirement ProductsBasic Computer ApplicationsMicrosoft Office ProficiencyNMLS RegistrationBank Operations KnowledgeSales Target Achievement

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsMulti-Tasking AbilityCustomer Service Orientation

Certifications & Qualifications

SAFE Compliance

Industry Keywords

Client Service ExperienceTeller DutiesOperational ProceduresRisk Management PoliciesConsultative ConversationsBranch Sales TargetsTraining ClassesWeb-Based LearningClient Maintenance RequestsSales and Service Meetings

About the role

Key responsibilities & impact

Provide an industry-leading client service experience in person and by phone
Develop and expand new and existing client relationships
Provide financial solutions based on consultative conversations
Refer clients to internal business partners for additional growth opportunities
Perform required teller duties and transactions as needed
Handle client maintenance requests, resolve problems, and perform advanced sales functions
Contribute to client service and individual and branch sales targets
Conduct consultative conversations and refer complex needs or financial goals to internal specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, and product knowledge meetings, training classes, and web-based learning
Advise on consumer lending options and take loan applications
Follow internal controls, operational procedures, and risk management policies
Engage clients courteously, conduct transactions, uncover needs, greet clients, and help them navigate the branch

Requirements

What you’ll need

High school diploma or equivalent education
2 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS registration and background check requirements
Must meet ongoing regulatory requirements
Ability to multi-task under time constraints
Ability to travel for temporary staffing needs, temporary assignments, or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required
Associate’s degree or higher preferred
Experience discussing, recommending, and selling deposit, credit, and retirement products preferred
Demonstrated ability to meet or exceed sales goals preferred
General understanding of bank operations, policies, and procedures preferred

Benefits

Comp & perks

Additional incentive pay is available
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated
10 sick days, prorated
Paid holidays
Defined benefit pension plan may be available depending on position and division
Restricted stock units may be available depending on position and division
Deferred compensation plan may be available depending on position and division