Relationship Banker

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeReading • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales, with a strong focus on delivering exceptional client service and achieving sales targets. Proficient in advising on financial solutions and navigating banking operations while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Client Relationship BuildingConsultative Sales ExperienceSAFE ComplianceFinancial Solutions AdvisorySales Goal Achievement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Sales ExperienceConsumer Lending OptionsBasic Computer ApplicationsDeposit Product KnowledgeCredit Product KnowledgeRetirement Product KnowledgeProblem ResolutionTeller DutiesMulti-taskingRegulatory Compliance

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer ServiceTeam CollaborationTime Management

Tools & Technologies

Microsoft Office

Certifications & Qualifications

SAFE ComplianceNMLS Registration

Industry Keywords

Bank OperationsRisk Management PoliciesBranch Sales TargetsClient Maintenance RequestsConsultative Conversations

About the role

Key responsibilities & impact

Provide an industry-leading client service experience in person and by phone
Develop and expand new and existing client relationships
Provide financial solutions based on consultative conversations
Refer clients to internal business partners for additional growth opportunities
Perform required teller duties as needed
Handle routine client maintenance requests, problem resolution, and advanced sales functions
Contribute to client service and individual and branch sales targets
Conduct consultative conversations and refer complex client needs to internal specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, and product knowledge meetings, training classes, and web-based learning
Advise on consumer lending options and take loan applications
Follow internal controls, operational procedures, and risk management policies
Engage clients courteously during transactions, uncover needs, greet clients, and help them navigate the branch

Requirements

What you’ll need

High school diploma or equivalent education
2 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS registration and background check requirements
Must meet ongoing regulatory requirements
Ability to multi-task under time constraints
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required
Preferred: Associate’s degree or higher
Preferred: Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small business clients
Preferred: Demonstrated ability to meet or exceed sales goals
Preferred: General understanding of bank operations, policies, and procedures

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year of employment, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)