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Truist

Relationship Banker, Saturday Required

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeWinston-Salem • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales techniques, with a strong focus on delivering exceptional client service and achieving sales targets. Proficient in financial solutions, compliance, and operational procedures within a banking environment.

Highest-signal resume keywords
Client Relationship BuildingConsultative Sales TechniquesFinancial Solutions AdvisorySales Target AchievementSAFE Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Client Sales ExperienceConsumer Lending OptionsDeposit Product KnowledgeCredit Product KnowledgeRetirement Product KnowledgeBasic Computer ApplicationsMicrosoft Office ProficiencyProblem ResolutionTransaction HandlingRegulatory Compliance
Soft Skills
Excellent Interpersonal SkillsStrong Communication SkillsAbility to Multi-taskProfessional Service QualityTime Management
Certifications & Qualifications
SAFE ComplianceNMLS Background Check
Industry Keywords
Bank OperationsClient Service ExperienceSales GoalsFinancial ResponsibilityCharacter Standards

About the role

Key responsibilities & impact
  • Provide an industry-leading client service experience in person and by phone
  • Develop and expand new and existing client relationships
  • Provide financial solutions based on consultative conversations
  • Refer clients to other business partners for additional business growth opportunities
  • Cross-train and perform required teller duties as needed
  • Handle routine client maintenance requests, problem resolution and advanced sales functions for deposit, credit, convenience and other products and services
  • Meet or exceed client service, individual and branch sales targets
  • Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Advance sales technique and product knowledge through meetings, training classes and web-based learning
  • Advise on consumer lending options and take loan applications
  • Follow internal controls, operational procedures and risk management policies
  • Keep informed of policy and procedure changes to ensure compliance
  • Conduct transactions, uncover client needs, greet clients and help them navigate within the branch

Requirements

What you’ll need
  • High school diploma or equivalent education
  • 2 years of client sales and service experience
  • Experience with sourcing and prospecting for new clients and client relationship building
  • Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check
  • Must meet applicable financial responsibility, character, credit fitness and criminal background standards
  • Must meet ongoing regulatory requirements
  • Ability to multi-task under time constraints
  • Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included
  • English language fluency required
  • Associate’s degree or higher preferred
  • Demonstrated ability to handle multiple priorities under time constraints preferred
  • Excellent verbal and written communication skills preferred
  • Ability to respond professionally with a high level of service quality preferred
  • Experience discussing, recommending and selling deposit, credit and retirement products to consumer and small business clients preferred
  • Demonstrated ability in meeting or exceeding sales goals preferred
  • General understanding of bank operations, policies and procedures preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan, depending on position and division
  • Restricted stock units, depending on position and division
  • Deferred compensation plan, depending on position and division