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Truist

Relationship Banker – Saturday Required

Truist

. Provide an industry-leading client service experience in person and by phone .

Posted 10/6/2026full-timeWinston-Salem • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales, with a strong focus on delivering exceptional client service and achieving sales targets. Proficient in advising on financial products and navigating banking operations while ensuring compliance with regulatory requirements.

Highest-signal resume keywords
Client Relationship BuildingConsultative Sales ExperienceFinancial Product KnowledgeRegulatory Compliance (SAFE)Interpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Sales ExperienceFinancial Solutions DevelopmentDeposit Product KnowledgeCredit Product KnowledgeConsumer Lending OptionsBasic Computer ApplicationsSales Goal AchievementProblem ResolutionOperational Procedures UnderstandingMulti-tasking Under Time Constraints
Soft Skills
Excellent Interpersonal SkillsEffective Communication SkillsCourteous Client EngagementTeam CollaborationAdaptability
Tools & Technologies
Microsoft Office
Certifications & Qualifications
SAFE ComplianceNMLS Registration
Industry Keywords
Bank OperationsClient ServiceSales TargetsConsultative ConversationsBranch TransactionsFinancial GoalsClient Maintenance RequestsRisk Management PoliciesTraining and DevelopmentCommunity Bank Leadership

About the role

Key responsibilities & impact
  • Provide an industry-leading client service experience in person and by phone
  • Develop and expand new and existing client relationships
  • Provide financial solutions based on consultative conversations
  • Refer clients to other business partners for additional growth opportunities
  • Perform required teller duties as needed
  • Handle routine client maintenance requests, problem resolution and advanced sales functions for deposit, credit, convenience and other products and services
  • Contribute to client service and individual and branch sales targets
  • Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Attend sales, service and product knowledge meetings, training classes and web-based learning
  • Advise on consumer lending options and take loan applications
  • Follow internal controls, operational procedures and risk management policies
  • Engage clients in courteous conversations, conduct transactions, uncover needs, greet clients and help them navigate the branch

Requirements

What you’ll need
  • High school diploma or equivalent education
  • 2 years of client sales and service experience
  • Experience with sourcing and prospecting for new clients and client relationship building
  • Excellent interpersonal and communication skills
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS registration and background check requirements
  • Must meet ongoing regulatory requirements
  • Ability to multi-task under time constraints
  • Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included
  • English language fluency required
  • Saturday availability required
  • Associate’s degree or higher preferred
  • Experience discussing, recommending and selling deposit, credit and retirement products preferred
  • Demonstrated ability to meet or exceed sales goals preferred
  • General understanding of bank operations, policies and procedures preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan may be available depending on position and division
  • Restricted stock units may be available depending on position and division
  • Deferred compensation plan may be available depending on position and division