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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a Mortgage Loan Originator team, driving sales growth through strategic planning, relationship management, and adherence to compliance standards. Possesses extensive knowledge of mortgage lending processes and a proven track record in recruiting and retaining high-performing sales teams.
Highest-signal resume keywords
Mortgage Lending ExpertiseTeam ManagementStrategic PlanningRelationship ManagementNMLSR Registration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mortgage Loan SalesProduction Goals AchievementCompliance AdherenceQuality Control StandardsDigital Client Experience ManagementBusiness DevelopmentMarket Condition MonitoringMortgage Product KnowledgeRecruitment and RetentionSales Team Development
Soft Skills
Excellent Communication SkillsLeadershipCoachingClient Service Quality ImprovementInterpersonal Skills
Tools & Technologies
Standard Office EquipmentPC Keyboard and MouseCopy/Fax MachinesPrinters
Certifications & Qualifications
Truist-Sponsored RegistrationNMLSR RegistrationS.A.F.E. Act Compliance
Industry Keywords
Mortgage IndustryFinancial ServicesSales ManagementReal Estate Market ConditionsMortgage Loan Originator
About the role
Key responsibilities & impact- Serve as the direct sales manager of a Mortgage Loan Originator team
- Deliver growth and profit by executing Truist Mortgage LOB strategic plans and initiatives
- Achieve production goals through personal production and leadership, recruiting, retention, coaching, and development of a profitable sales team
- Drive mortgage loan sales by leading, communicating, and executing a strategic plan
- Manage relationships with internal and external centers of influence and coordinate sales activities with internal Truist partners
- Participate in business development efforts with the MLO team
- Ensure adherence to Truist Lending policies and procedures, government regulations, secondary market requirements, compliance, and quality-control standards
- Improve client service quality by leading adoption of digital client experience and technology and managing mortgage processes
- Build partnerships between the sales team and operations
- Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up when required by quality control or post-closing review
- Monitor local real estate market conditions, mortgage product and process trends, and competitive positioning
- Provide feedback and solutions regarding mortgage lending delivery capabilities
Requirements
What you’ll need- Bachelor's degree or equivalent education and related experience
- 5+ years mortgage industry experience or experience in the financial services field
- Manages a team of 4+ Mortgage Loan Originators
- Strong understanding of mortgage lending and knowledge of all types of mortgage loans
- Excellent verbal, written, and communication skills
- Proven ability to recruit and retain productive, engaged teammates
- Registered and maintains an active Truist-sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR)
- Assigned a unique identifier number in compliance with federal S.A.F.E. Act requirements
- 2+ years management experience preferred
- Prior experience managing internal and external relationships and partnerships preferred
- Able to work all scheduled hours, including overtime as directed and required by business need
- Able to use standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers
- Able to access and interpret client information from a computer and hear and speak with individuals in person and on the phone
- Able to lift up to 25 lbs.
- Willingness to travel up to 25%
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated based on date of hire and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan, depending on position and division
- Restricted stock units, depending on position and division
- Deferred compensation plan, depending on position and division