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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Card Payments systems and operational processes, with a strong focus on strategic planning, compliance, and vendor management. Proficient in analyzing and improving processes while ensuring adherence to industry regulations and standards.
Highest-signal resume keywords
Card Payments Systems ManagementVendor ManagementProcess ImprovementFinancial Services Industry ExperienceAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AnalysisEnterprise IntegrationBIN ManagementChip/TokenizationPayment NetworksStatistical AnalysisSystem TestingProject ManagementOperational Risk ManagementChange-Control Processes
Soft Skills
Interpersonal SkillsCommunication SkillsStrategic PlanningOrganizational SkillsTeam Collaboration
Tools & Technologies
Microsoft OfficePC SystemsMainframe Systems
Industry Keywords
Card PaymentsFinancial ServicesComplianceAuditPayment Processing
About the role
Key responsibilities & impact- Manage operational processes and support business growth strategies for Card Payments products and services
- Lead development, implementation, maintenance, and platform stability of Card Payments systems, platforms, and applications
- Manage strategic and medium-level projects, vendors, processes, changes, risks, and daily production impacts
- Serve as operational lead in architecting solutions using emerging technologies and processes
- Analyze processes, design and implement improvements, and resolve problems
- Advise management on solutions supporting departmental and corporate objectives
- Lead Card Operations vendors, processors, systems, and networks
- Coordinate enhancements, changes, production impacts, and system performance
- Manage integrations and interfaces with internal and external partners
- Manage projects and product implementations, including analysis, design, development, testing, and validation
- Prepare test data, facilitate or execute system testing, and verify test results
- Ensure adherence to change-control processes
- Manage operational risk and address compliance, audit, and vendor technical-audit issues
- Review MasterCard, Visa, and third-party processor releases, developments, regulations, and bulletins
- Support planning and prioritization of Card Payments activities and systems planning
- Lead daily operational system-support tasks and implementation of approved action plans
- Produce operational reports and perform statistical analysis
- Compile reports, graphs, and charts using PC and/or mainframe systems
- Provide technical guidance and mentorship to entry-level systems analysts
- Support special projects including system controls, parameter settings, field-to-field mapping, industry paperwork, ATM settlement, and payment-processing changes
Requirements
What you’ll need- Bachelor's Degree in Business or Technology related field or equivalent education and related training
- 7+ years of experience in a Systems Analyst or Business Analyst role or equivalent experience
- 10+ years of experience in the financial services industry, including at least 5 years dealing with Card Payments related Systems and Applications
- Thorough analytical, planning, and problem-solving skills
- Expert understanding of complex card payments infrastructure and enterprise integration and interfaces
- Subject Matter Expert with BIN management and licensing, chip/tokenization, payment networks, and card payment requirements and design
- Strong interpersonal and communication skills
- Ability to interact with and influence people at all levels
- Ability to work independently and effectively within a team environment
- Strategic planning and process improvement aptitude
- Excellent organizational and analytical skills
- Verifiable track record of meeting or exceeding targets and deadlines
- Ability to support job-related tasks in a 24X7 environment
- Proficiency in Microsoft Office software, including PowerPoint
- English language fluency required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan, depending on position and division
- Restricted stock units, depending on position and division
- Deferred compensation plan, depending on position and division