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Truist

Senior Associate Software Engineer – Enterprise Cloud Services Governance, Enablement

Truist

. Support adoption, governance, and enablement of enterprise cloud services .

Posted 10/5/2026full-timeCharlotte • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cloud governance, onboarding, and operational efficiency, with a strong focus on ServiceNow development and integration. Proficient in applying secure coding practices and collaborating with cross-functional teams to deliver scalable solutions in AWS and Azure environments.

Highest-signal resume keywords
ServiceNow DevelopmentCloud GovernanceAWS and Azure ProficiencyAgile and DevOps ExperienceAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
JavaScriptFlow DesignerREST/SOAP APIsBusiness RulesClient ScriptsScript IncludesPlatform AutomationWorkflow AutomationCloud OnboardingProcess Improvement
Soft Skills
Effective CommunicationStakeholder ManagementCollaboration
Tools & Technologies
ServiceNowIntegration HubCloud ServicesOperational Processes
Certifications & Qualifications
Certified Application Developer (CAD)ServiceNow Certified System Administrator (CSA)
Industry Keywords
Enterprise Cloud ServicesGovernanceOperational EfficiencyIT Best PracticesCross-Functional Teams

Tech Stack

Tools & technologies
AWSAzureCloudCyber SecurityJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact
  • Support adoption, governance, and enablement of enterprise cloud services
  • Administer and enhance cloud onboarding, governance, and workflow solutions
  • Improve operational efficiency and streamline cloud adoption
  • Ensure alignment with enterprise policies, standards, and security requirements
  • Analyze technical and operational challenges and evaluate risks
  • Develop scalable solutions and recommend process improvements
  • Partner with cloud engineering, architecture, cybersecurity, risk, and application teams
  • Design, develop, test, and maintain software components and services
  • Implement features and enhancements using established coding standards and architectural patterns
  • Write maintainable code and participate in peer code reviews
  • Collaborate with cross-functional technical teams to deliver solutions on schedule
  • Troubleshoot, debug, and resolve software defects and production issues
  • Participate in requirements refinement, design, development, testing, deployment, and support
  • Apply secure coding practices, testing strategies, and documentation standards
  • Leverage frameworks, tools, and technologies across AWS and Azure environments

Requirements

What you’ll need
  • Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or work-related experience
  • In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices
  • Understanding of key business processes and competitive strategies related to the IT function
  • English language fluency required
  • Must not require employer sponsorship for work visa status or employment authorization
  • Experience supporting enterprise cloud governance, enablement, onboarding, or cloud operations functions
  • 3+ years of experience developing and administering ServiceNow solutions, workflows, and integrations supporting technology operations and cloud services
  • Proficiency in ServiceNow development, including JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and platform automation capabilities
  • Experience supporting ServiceNow modules such as Request Management, Service Catalog, CMDB, Knowledge Management, Change Management, and workflow automation
  • Experience with REST/SOAP APIs, Integration Hub, system integrations, and automation of cloud onboarding and governance processes
  • Familiarity with AWS and Azure, including cloud services, account provisioning, operational processes, and governance requirements
  • Experience working in Agile and DevOps environments and supporting cross-functional technology initiatives
  • Strong analytical, problem-solving, and process improvement skills with ability to assess risks, dependencies, and operational impacts
  • Effective communication and stakeholder management skills with experience collaborating across cloud engineering, architecture, cybersecurity, risk, and application teams
  • Certified Application Developer (CAD) certification
  • ServiceNow Certified System Administrator (CSA) certification preferred; additional ServiceNow or cloud certifications are a plus

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan, depending on position and division
  • Restricted stock units, depending on position and division
  • Deferred compensation plan, depending on position and division