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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce configuration and integration, with a strong focus on business process analysis, requirements gathering, and project leadership. Proficient in applying secure coding practices and participating in the full software development lifecycle within Agile environments.
Highest-signal resume keywords
Salesforce ConfigurationBusiness Process AnalysisAgile MethodologiesRequirements GatheringProject Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DevelopmentUser Story DocumentationAcceptance Criteria DevelopmentTroubleshooting Salesforce IssuesData Export and Analysis
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Dev ConsoleWorkbenchData LoaderEloquaHighspotSeismicCongaNintex DrawloopFormAssembly
Industry Keywords
BankingFinancial ServicesInformation SystemsIT Best Practices
About the role
Key responsibilities & impact- Analyze business needs and define requirements
- Configure Salesforce and integrated third-party solutions
- Resolve complex Salesforce and related application issues
- Design, develop, test, and maintain software components and services
- Implement features and enhancements using coding standards, architectural patterns, and development best practices
- Write maintainable code and participate in peer code reviews
- Collaborate with cross-functional technical teams, business stakeholders, vendors, and integrated application teams
- Troubleshoot, debug, and resolve software defects and production issues using root-cause analysis
- Participate in the full software development lifecycle, including requirements refinement, design, development, testing, deployment, and support
- Apply secure coding, testing, and documentation standards
- Perform business process analysis and lead requirements gathering
- Document requirements as user stories and develop acceptance criteria
- Design solutions and lead projects from kickoff through delivery
- Conduct Salesforce data exports, analysis, and updates
- Participate in and lead Agile standups, refinement sessions, and retrospectives
- Drive continuous improvement and user adoption
Requirements
What you’ll need- Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or experience
- In-depth knowledge of information systems
- Ability to identify, apply, and implement IT best practices
- Understanding of key business processes and competitive strategies related to the IT function
- English language fluency required
- Experience with business process analysis and requirements gathering
- Experience configuring Salesforce declarative functionality, including complex validation rules, Lightning Record Pages, and Flows
- Ability to document requirements in user-story format
- Ability to develop acceptance criteria covering positive, negative, and regression scenarios
- Ability to design solutions for low- to medium-complexity projects and collaborate on high-complexity and integration projects
- Ability to lead medium- and high-complexity projects from kickoff through delivery
- Ability to troubleshoot escalated Salesforce production issues
- Experience conducting data exports, analysis, and updates using Dev Console, Workbench, and Data Loader
- Experience working in Agile environments and participating in standups, refinement sessions, and retrospectives
- Preferred: previous experience in banking or financial services
- Preferred: experience leveraging AI for solution development
- Preferred: experience implementing third-party software such as Eloqua, Highspot, and Seismic
- Preferred: experience with third-party Salesforce solutions such as Conga, Nintex Drawloop, and FormAssembly
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- No less than 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)