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Senior Business Performance, Executive Communications Analyst
Truist. Partner with senior leaders across Technology, Data and Operations to support strategic reporting, performance insights, executive communications, and leadership review processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business operations, strategic planning, and performance management, with a strong ability to communicate complex insights effectively to senior leadership. Proven track record in leading technology projects, enhancing operational effectiveness, and fostering cross-functional collaboration.
Highest-signal resume keywords
Business Operations ManagementStrategic PlanningPerformance ManagementExecutive CommunicationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process KnowledgeTechnology ApplicationsKPI ReportingExecutive ScorecardsOperational Management
Soft Skills
Problem-SolvingOrganizational SkillsCommunication SkillsInfluencing StakeholdersCoaching and Guidance
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Bachelor's DegreeMaster's Degree (MBA Preferred)
Industry Keywords
Operational EffectivenessContinuous ImprovementGovernanceRisk ManagementStakeholder Engagement
About the role
Key responsibilities & impact- Partner with senior leaders across Technology, Data and Operations to support strategic reporting, performance insights, executive communications, and leadership review processes
- Translate complex operational and business information into concise narratives, presentations, and recommendations
- Coordinate cross-functional inputs and support governance and planning routines
- Communicate priorities, progress, challenges, and strategic objectives across a broad stakeholder community
- Lead and support initiatives that enhance operational effectiveness, strengthen organizational alignment, and drive continuous improvement through technology and process innovation
- Lead execution of larger technology projects and coordinate operational activities
- Identify, design, and implement process and technology improvements
- Collaborate with cross-functional teams to align business operations with technology strategies and organizational goals
- Analyze and report performance metrics to drive continuous operational improvements
- Execute operational technology strategies and initiatives
- Integrate innovative solutions to improve business outcomes and operational effectiveness
- Guide key external partnerships and lead cost-optimization efforts, as applicable
- Ensure compliance with organizational policies, regulatory requirements, and risk management standards
- Communicate operational status, risks, and improvement plans to senior stakeholders and leadership
- Provide coaching, guidance, and leadership to junior team members and support their professional development
Requirements
What you’ll need- Bachelor’s degree or equivalent education, training, and work-related experience
- Minimum of 7 years of relevant experience in business operations or related professional roles
- Strong knowledge of business processes, technology applications, and operational management
- Proficiency in standard office software (e.g., Microsoft Office)
- English language fluency required
- Master's degree (MBA or related advanced degree) preferred
- Experience supporting executive leadership teams through business management, strategic planning, performance management, governance, or Chief of Staff-related functions
- Ability to synthesize complex business, operational, technology, and data insights into concise executive communications, presentations, and recommendations
- Experience developing executive scorecards, KPI reporting, performance reviews, or Board and leadership materials
- Ability to build strong partnerships across functions and influence stakeholders without direct authority
- Strong problem-solving, organizational, and communication skills
- Ability to manage multiple priorities and drive initiatives in a fast-paced environment
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401k plan
- At least 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan (position/division dependent)
- Restricted stock units (position/division dependent)
- Deferred compensation plan (position/division dependent)