Senior Learning & Instruction Consultant – Sales Leadership Facilitator

Truist

. Direct, facilitate, and evaluate comprehensive learning programs, leadership development experiences, and training initiatives .

Posted 9/18/2026full-timeCharlotte • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering comprehensive learning programs and leadership development initiatives, with a strong focus on adult learning principles and instructional design methodologies. Proven ability to analyze capability gaps, adapt learning solutions, and drive engagement and performance outcomes in diverse environments.

Highest-signal resume keywords

Learning Program ManagementInstructional DesignFacilitation SkillsCoaching and MentoringStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Adult Learning PrinciplesTraining Program ManagementLearning Effectiveness PracticesInstructional Design MethodologiesELearning Development ToolsCurriculum DevelopmentBehavior Change StrategiesPerformance Outcomes AnalysisLearning DeliveryComplex Learning Initiatives

Soft Skills

Interpersonal SkillsPresentation SkillsWritten CommunicationCritical ThinkingAdaptability

Tools & Technologies

Learning Management SystemsSuccessFactorsLectoraCaptivate

Certifications & Qualifications

International Coaching Federation CertificationProject Management Professional Certification

Industry Keywords

Leadership DevelopmentOrganizational DevelopmentFinancial ServicesConsultingHuman Resources

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Direct, facilitate, and evaluate comprehensive learning programs, leadership development experiences, and training initiatives
Serve as lead facilitator for high-impact learning experiences for leaders, executive audiences, and complex client groups
Create learner-centered environments that foster participation, critical thinking, skill application, and behavior change
Lead large-scale learning initiatives through instructor-led, virtual, and blended learning solutions
Adapt content in real time to learner needs and maximize learning effectiveness and business impact
Partner with senior leaders and stakeholders to identify capability gaps and recommend learning solutions
Integrate leadership development, team effectiveness, coaching, and consulting practices into learner experiences
Coach and mentor facilitators and drive continuous improvement in learning delivery, engagement, accessibility, and performance outcomes
Direct and review the design, development, delivery, and improvement of training curricula and leadership development solutions
Analyze learning and capability needs and develop solutions for skill gaps and organizational challenges
Manage delivery, implementation, and administration of learning programs, leadership initiatives, coaching engagements, and development activities
Collaborate with third-party providers, vendors, consultants, and external partners
Monitor, evaluate, and report on program effectiveness, business impact, and outcomes
Maintain learning documentation, program records, content, and materials
Lead or support learning and development projects, including integration of learning technologies and platforms
Contribute to new learning programs, leadership solutions, coaching offerings, participant materials, facilitator resources, and learning assets
Mentor, coach, or guide teammates and stakeholders while ensuring policy, confidentiality, and quality compliance

Requirements

What you’ll need

Bachelor’s degree or equivalent education, training, and work-related experience
For teammates assigned to the Truist Leadership Institute, a master’s degree in Psychology, Industrial-Organizational Psychology, Organizational Development, Leadership Studies, Counseling, a related field, or equivalent education and related experience is required
Minimum of 7 years of professional experience in learning and development, leadership development, instructional design, organizational development, consulting, coaching, human resources, education, or related functions
Advanced knowledge of adult learning principles, instructional design, training program management, learning delivery, and learning effectiveness practices
Strong facilitation, interpersonal, presentation, written communication, and stakeholder management skills in in-person, virtual, or blended learning environments
Ability to manage complex learning initiatives, adapt solutions to business needs, and exercise professional judgment with varied audiences, stakeholders, and confidential information
Ability to travel up to 25% of the time
English language fluency required
Current experience supporting and executing sales leadership and service excellence training programs preferred
Advanced graduate degree in Business, Finance, Human Resources, Organizational Development, Psychology, Leadership Studies, Education, or related field preferred
Experience in the financial services industry preferred
Familiarity with Learning Management Systems such as SuccessFactors preferred
Experience with eLearning development tools such as Lectora or Captivate preferred
Professional learning delivery, instructional design, coaching, assessment, team coaching, or leadership development certifications preferred
International Coaching Federation coaching certification or equivalent executive coaching credential, where applicable, or ability to obtain within an agreed timeframe
Project management experience or Project Management Professional certification, where applicable
Knowledge of instructional design methodologies and processes preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
No less than 10 days of vacation during the first year of employment, prorated
10 sick days, prorated
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division