Senior Relationship Banker

Truist

. Provide an industry-leading client service experience through developing and expanding new and existing client relationships .

Posted 10/6/2026full-timeLancaster • Pennsylvania • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and consultative sales, with a strong focus on meeting sales targets and providing exceptional client service. Proficient in consumer lending options and compliance with regulatory requirements.

Highest-signal resume keywords

Client Relationship BuildingSales Target AchievementConsultative Sales TechniquesSAFE ComplianceInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Sales ExperienceConsumer Lending OptionsTeller DutiesProblem ResolutionBasic Computer Applications

Soft Skills

Excellent Interpersonal SkillsCommunication SkillsMulti-tasking Ability

Tools & Technologies

Microsoft Office

Certifications & Qualifications

SAFE Compliance

Industry Keywords

Client Service ExperienceFinancial SolutionsSales InitiativesRisk Management PoliciesOperational Procedures

About the role

Key responsibilities & impact

Provide an industry-leading client service experience through developing and expanding new and existing client relationships
Provide financial solutions based on consultative conversations and referrals to business partners
Perform required teller duties as needed after cross-training
Handle client maintenance requests, problem resolution, and advanced sales functions for deposit, credit, convenience, and other products and services
Meet or exceed client service, individual, and branch sales targets
Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, product knowledge meetings, training classes, and web-based learning
Advise on consumer lending options and take loan applications
Follow internal controls, operational procedures, and risk management policies
Lead sales initiatives within the branch and act as an expert resource
Provide professional client service while conducting transactions and identifying client needs

Requirements

What you’ll need

High school diploma or equivalent education
4 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS background check and ongoing regulatory requirements
Ability to multi-task under time constraints
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
10 sick days, prorated
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)