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Truist

Senior Relationship Banker

Truist

. Provide an industry-leading client service experience through developing and expanding new and existing client relationships .

Posted 10/6/2026full-timeGreensboro • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building and consultative sales, with a strong focus on delivering financial solutions and achieving sales targets. Proficient in navigating bank operations and compliance requirements while providing exceptional client service.

Highest-signal resume keywords
Client Relationship BuildingConsultative Sales ExperienceSAFE ComplianceDeposit and Credit Product KnowledgeSales Goal Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Sales ExperienceFinancial Solutions DevelopmentLoan Application ProcessingBasic Computer ApplicationsBank Operations Knowledge
Soft Skills
Interpersonal SkillsCommunication SkillsProblem ResolutionMulti-tasking AbilityClient Service Orientation
Tools & Technologies
Microsoft Office
Certifications & Qualifications
SAFE ComplianceNMLS Background Check
Industry Keywords
Consumer LendingDeposit ProductsCredit ProductsBranch Sales TargetsRegulatory Requirements

About the role

Key responsibilities & impact
  • Provide an industry-leading client service experience through developing and expanding new and existing client relationships
  • Provide financial solutions based on consultative conversations
  • Refer clients to other business partners for additional business growth opportunities
  • Cross-train to perform required teller duties as needed
  • Handle routine client maintenance requests, problem resolution and advanced sales functions for deposit, credit, convenience and other products and services
  • Contribute to client service and individual and branch sales targets
  • Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Attend sales, service and product knowledge meetings and training classes and web-based learning
  • Advise on consumer lending options and take loan applications
  • Follow internal controls, operational procedures and risk management policies
  • Lead sales initiatives within the branch and act as an expert resource
  • Provide professional client service while conducting transactions and uncovering client needs

Requirements

What you’ll need
  • High school diploma or equivalent education
  • 4 years of client sales and service experience
  • Experience with sourcing and prospecting for new clients and client relationship building
  • Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check
  • Must meet applicable financial responsibility, character, credit fitness and criminal background standards
  • Must meet ongoing regulatory requirements
  • Ability to multi-task under time constraints
  • Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
  • Ability to work weekends and/or extended hours, with occasional travel and overnights possibly included
  • English language fluency required
  • Associate’s degree or higher preferred
  • Experience discussing, recommending and selling deposit, credit and retirement products preferred
  • Demonstrated ability in meeting or exceeding sales goals preferred
  • General understanding of bank operations, policies and procedures preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year of employment, prorated based on date of hire and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan, depending on position and division
  • Restricted stock units, depending on position and division
  • Deferred compensation plan, depending on position and division