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Truist

Senior Relationship Banker – Richmond North Area

Truist

. Provide an industry-leading client service experience through developing and expanding new and existing client relationships .

Posted 10/26/2026full-timeColonial Beach • Virginia • United StatesSenior💰 $45,760 - $62,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and consultative sales, with a strong focus on delivering exceptional client service and achieving sales targets. Proficient in consumer lending processes and compliance with regulatory requirements.

Highest-signal resume keywords
Client Relationship BuildingConsultative Sales ExperienceSAFE ComplianceInterpersonal Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client MaintenanceSales Target AchievementConsumer Lending OptionsLoan Application ProcessingProblem Resolution
Soft Skills
Excellent Interpersonal SkillsAbility to Multi-taskEffective Communication
Certifications & Qualifications
SAFE ComplianceNMLS Registration
Industry Keywords
Client Service ExperienceFinancial SolutionsRetail BankingOperational ProceduresRisk Management

About the role

Key responsibilities & impact
  • Provide an industry-leading client service experience through developing and expanding new and existing client relationships
  • Provide financial solutions based on consultative conversations and referrals to internal business partners
  • Perform required teller duties as needed after cross-training
  • Handle client maintenance requests, problem resolution, and advanced sales functions for deposit, credit, convenience, and other products and services
  • Meet or exceed client service, individual, and branch sales targets
  • Conduct consultative conversations and refer complex client needs or financial goals to internal specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Attend sales, service, and product knowledge meetings and applicable training
  • Advise on consumer lending options and take loan applications
  • Follow internal controls, operational procedures, and risk management policies
  • Lead sales initiatives within the branch and act as an expert resource
  • Provide professional client service, conduct transactions, and uncover client needs

Requirements

What you’ll need
  • High school diploma or equivalent education
  • 4 years of client sales and service experience
  • Experience with sourcing and prospecting for new clients and client relationship building
  • Excellent interpersonal and communication skills
  • Proficiency in basic computer applications, such as Microsoft Office
  • Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable NMLS registration and background check requirements
  • Ability to multi-task under time constraints
  • Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included
  • English language fluency required

Benefits

Comp & perks
  • Additional incentive pay is available for this position
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year of employment, prorated
  • 10 sick days, prorated
  • Paid holidays
  • Defined benefit pension plan, depending on position and division
  • Restricted stock units, depending on position and division
  • Deferred compensation plan, depending on position and division