Universal Banker

Truist

. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies .

Posted 10/6/2026full-timeGreensboro • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and sales skills while ensuring accurate transaction processing and adherence to operational procedures. Proficient in utilizing technology for banking services and maintaining high-quality customer service standards.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceSales ExperienceMicrosoft Office ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Transaction ProcessingBasic Computer ApplicationsBranch Automation SkillsRisk Management PoliciesOperational Procedures

Soft Skills

Excellent Communication SkillsMulti-tasking AbilityCustomer Service Orientation

Tools & Technologies

ATMsOnline BankingMobile Banking

Industry Keywords

Integrated Relationship ManagementClient OutreachFinancial Needs AssessmentTeller Experience

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies
Deliver superior quality service by identifying and understanding clients’ financial needs
Engage clients, conduct complex and standardized transactions, and uncover needs
Educate clients on ATMs, Online Banking, and Mobile Banking
Support sales through client outreach, outbound calls, checking client offers, and identifying needs or opportunities
Support Integrated Relationship Management (IRM) activities
Participate in Truist Retail Community Bank Leadership Routines
Advance individual and product knowledge through meetings, training classes, and web-based learning
Follow internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects
Handle work volume based on branch demands

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation during the first year of employment (prorated)
10 sick days (prorated)
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)