Universal Banker II

Truist

. Complete client transactions promptly and efficiently while maintaining accurate records and properly handling assigned monies .

Posted 10/27/2026full-timeColonial Heights • Virginia • United StatesJuniorMid-Level💰 $45,760 - $51,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client transaction management, relationship building, and delivering high-quality financial services. Proficient in utilizing technology for banking operations and maintaining compliance with internal controls and risk management policies.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceMicrosoft Office ProficiencyInterpersonal Communication SkillsMultitasking Under Time Constraints

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Transactions ManagementCash HandlingSales ExperienceBasic Computer ApplicationsRisk Management Compliance

Soft Skills

Excellent Interpersonal SkillsEffective Communication Skills

Tools & Technologies

Online BankingMobile BankingATM Operations

Industry Keywords

Integrated Relationship ManagementBranch AutomationClient Service

About the role

Key responsibilities & impact

Complete client transactions promptly and efficiently while maintaining accurate records and properly handling assigned monies
Deliver high-quality service by identifying and understanding clients’ financial needs
Conduct complex and standardized transactions and provide a distinctive client experience
Educate clients on ATMs, online banking, and mobile banking
Participate in outbound client calls, check client offers, identify needs, and refer clients to appropriate branch team members or specialists
Support Integrated Relationship Management activities
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, product knowledge, training, and web-based learning sessions
Follow internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multitask under time constraints
Proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Additional incentive pay
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated
10 sick days, prorated
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division