Universal Banker II

Truist

. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies .

Posted 10/6/2026full-timeRoanoke • Virginia • United StatesJuniorMid-Level💰 $45,760 - $51,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service skills with a focus on relationship building and financial needs assessment. Proficient in transaction handling, operational procedures, and effective communication in a banking environment.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceMicrosoft Office ProficiencyInterpersonal Communication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction HandlingClient ServiceBasic Computer ApplicationsBranch Automation SkillsFinancial Needs Assessment

Soft Skills

Excellent CommunicationMulti-tasking AbilityCourteous Engagement

Tools & Technologies

Online BankingMobile BankingATMs

Industry Keywords

Retail BankingOperational ProceduresRisk ManagementClient OutreachSales Activities

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies
Deliver superior quality service and identify clients’ financial needs
Support sales and service activities, including outbound calling and Integrated Relationship Management activities
Engage clients in courteous conversations and conduct complex and standardized transactions
Educate clients on ATMs, online banking, and mobile banking
Participate in client outreach, check client offers, identify needs, and fulfill or refer opportunities
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, product knowledge, and applicable training sessions
Adhere to internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Additional incentive pay
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401k plan
At least 10 days of vacation during the first year of employment, prorated
10 sick days, prorated
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division