Universal Banker II – Southern Central Area

Truist

. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies .

Posted 10/6/2026full-timeSuffolk • Virginia • United StatesJuniorMid-Level💰 $45,760 - $51,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and sales skills, with a focus on delivering superior service and accurate transaction handling. Proficient in utilizing technology for banking operations and effective communication with clients.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceSales ExperienceMicrosoft Office ProficiencyInterpersonal Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Transaction ManagementBasic Computer ApplicationsOutbound CallingRisk Management PoliciesATM EducationOnline Banking EducationMobile Banking EducationRecord KeepingMultitasking Under Time ConstraintsProblem Resolution

Soft Skills

Excellent Interpersonal SkillsDesire to Interact with ClientsCourteous Communication

Tools & Technologies

Branch Automation Software

Industry Keywords

Retail BankingClient OutreachIntegrated Relationship ManagementOperational ProceduresFinancial Needs Assessment

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies
Deliver superior quality service by identifying and understanding clients’ financial needs
Support sales and service activities, with a focus on outbound calling and Integrated Relationship Management activities
Engage clients in courteous conversation while conducting complex and standardized transactions
Educate clients on ATMs, Online Banking, and Mobile Banking
Participate in client outreach, check client offers, identify needs, fulfill needs, or refer clients to appropriate branch team members or specialists
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, and product knowledge meetings and applicable training and web-based learning
Follow internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multitask under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Additional incentive pay is available for this position
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401k plan
At least 10 days of vacation during the first year, prorated based on date of hire and employment status
10 sick days, prorated based on date of hire and employment status
Paid holidays
Defined benefit pension plan may be available depending on position and division
Restricted stock units may be available depending on position and division
Deferred compensation plan may be available depending on position and division