Universal Banker II – Southern Central Area

Truist

. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all assigned monies .

Posted 10/6/2026full-timeSuffolk • Virginia • United StatesJuniorMid-Level💰 $45,760 - $51,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship building and sales capabilities, with proficiency in handling transactions and providing exceptional customer service. Possesses a solid understanding of banking operations, risk management, and the ability to effectively utilize technology for branch automation.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceSales ExperienceMicrosoft Office ProficiencyRisk Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client TransactionsBasic Computer ApplicationsBranch AutomationComplex TransactionsFinancial Needs Assessment

Soft Skills

Interpersonal SkillsCommunication SkillsMultitasking AbilityCustomer Service Orientation

Tools & Technologies

Online BankingMobile BankingATMs

Industry Keywords

Bank OperationsOperational ProceduresRisk Management PoliciesSales ProcessesClient Offers

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all assigned monies
Deliver superior quality service by identifying and understanding clients’ financial needs
Engage clients in courteous conversations and conduct complex and standardized transactions
Educate clients on ATMs, Online Banking, and Mobile Banking
Support team sales processes through outbound client calls, checking client offers, and identifying needs or opportunities
Fulfill client needs or refer clients to appropriate branch team members or specialists
Support Integrated Relationship Management activities
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, product knowledge, training, and web-based learning sessions
Follow internal controls, operational procedures, and risk management policies
Serve as a secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multitask under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required
Preferred: One year of client relationship building or sales experience
Preferred: Knowledge of advanced or complex branch transactions, risk management, and loss prevention
Preferred: Experience with sourcing and prospecting for new clients and client relationship building
Preferred: General understanding of bank operations, policies, and procedures

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on date of hire and full-time or part-time status
10 sick days, prorated
Paid holidays
Defined benefit pension plan, depending on position and division
Restricted stock units, depending on position and division
Deferred compensation plan, depending on position and division