Universal Banker – Saturday Required

Truist

. Provide timely and efficient completion of client transactions .

Posted 10/6/2026full-timeRaleigh • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and financial service delivery, ensuring accurate transaction handling and superior client experiences. Proficient in utilizing digital banking solutions and maintaining compliance with operational procedures.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceMicrosoft Office ProficiencyInterpersonal Communication SkillsOutbound Calling Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Transaction ManagementDigital Banking EducationBasic Computer ApplicationsRisk Management ComplianceBranch Automation Skills

Soft Skills

Excellent Interpersonal SkillsStrong Communication SkillsAbility to Multi-taskCustomer Service Orientation

Tools & Technologies

Online BankingMobile BankingATMs

Industry Keywords

Client OutreachSales ExperienceFinancial Needs AssessmentOperational ProceduresTruist Retail Community Bank

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions
Maintain accurate records and properly handle all assigned monies
Deliver superior quality service by identifying and understanding clients’ financial needs
Support sales and service activities, especially outbound calling and Integrated Relationship Management (IRM) activities
Provide a distinctive client experience through courteous conversations and complex and standardized transactions
Educate clients on digital and self-service solutions, including ATMs, Online Banking, and Mobile Banking
Participate in client outreach, check client offers, identify needs, fulfill needs, or refer clients to appropriate branch team members or specialists
Participate in Truist Retail Community Bank Leadership Routines
Advance individual and product knowledge through meetings, training classes, and web-based learning
Follow internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects
Handle work volume based on branch demands

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on date of hire and employment status
10 sick days, prorated
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)