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Truist

Universal Banker – Saturday Required

Truist

. Provide timely and efficient completion of client transactions .

Posted 11/10/2026full-timeGreencastle • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship building, effective communication, and financial service delivery while adhering to operational procedures and risk management policies. Proficient in utilizing banking technology and software to enhance client interactions and transaction efficiency.

Highest-signal resume keywords
Client Relationship BuildingCash Handling ExperienceSales ExperienceMicrosoft Office ProficiencyRisk Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client TransactionsBranch AutomationComplex TransactionsFinancial Needs AssessmentOutbound CallingRecord KeepingATM EducationOnline Banking EducationMobile Banking EducationLoss Prevention
Soft Skills
Interpersonal SkillsCommunication SkillsMulti-tasking AbilityClient EngagementProblem Resolution
Industry Keywords
Bank OperationsOperational ProceduresRisk Management PoliciesClient OutreachSales Activities

About the role

Key responsibilities & impact
  • Provide timely and efficient completion of client transactions
  • Maintain accurate records and properly handle assigned monies
  • Deliver superior quality service by identifying and understanding clients’ financial needs
  • Support sales and service activities, including outbound calling and Integrated Relationship Management activities
  • Engage clients, conduct complex and standardized transactions, and uncover client needs
  • Educate clients on ATMs, Online Banking, and Mobile Banking
  • Participate in client outreach, check for client offers, identify client needs, and fulfill needs or refer clients to appropriate branch team members or specialists
  • Participate in Truist Retail Community Bank Leadership Routines
  • Advance individual and product knowledge through meetings, training classes, and web-based learning
  • Follow internal controls, operational procedures, and risk management policies
  • Serve as secondary contact for new account openings and problem resolution
  • Offer applicable products and services to clients and prospects

Requirements

What you’ll need
  • High school diploma or equivalent education
  • Two years of teller, cash handling, or client service experience
  • Six months of client relationship building or sales experience
  • Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
  • Ability to master personal computer keyboard and software skills necessary for branch automation
  • Ability to multi-task under time constraints
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
  • Ability to work weekends and/or extended hours; occasional travel and overnights may be included
  • English language fluency required
  • Preferred: One year of client relationship building or sales experience
  • Preferred: Knowledge of advanced or complex branch transactions, risk management, and loss prevention
  • Preferred: Experience with sourcing and prospecting for new clients and client relationship building
  • Preferred: General understanding of bank operations, policies, and procedures

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401k plan
  • At least 10 days of vacation during the first year, prorated as applicable
  • 10 sick days, prorated as applicable
  • Paid holidays
  • Defined benefit pension plan, depending on position and division
  • Restricted stock units, depending on position and division
  • Deferred compensation plan, depending on position and division