FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client service skills and the ability to perform complex transactions while adhering to operational procedures and risk management policies. Proficient in client relationship building and sales support, with a focus on identifying and fulfilling client needs.
Highest-signal resume keywords
Client Service ExperienceCash HandlingClient Relationship BuildingMicrosoft Office ProficiencyInterpersonal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingCash HandlingSales SupportClient EducationBasic Computer Applications
Soft Skills
Interpersonal SkillsCommunication SkillsMulti-tasking Ability
Tools & Technologies
Online BankingMobile BankingATM Operations
Industry Keywords
Retail BankingRisk ManagementOperational ProceduresIntegrated Relationship Management
About the role
Key responsibilities & impact- Complete client transactions accurately and efficiently while handling assigned monies
- Deliver superior client service and identify clients’ financial needs
- Perform complex and standardized transactions, with assistance as necessary
- Educate clients on ATMs, Online Banking, and Mobile Banking
- Support sales through outbound calls, checking client offers, and identifying needs or opportunities
- Fulfill client needs or refer clients to appropriate branch team members or specialists
- Participate in Integrated Relationship Management activities
- Participate in Truist Retail Community Bank Leadership Routines
- Attend sales, service, and product knowledge meetings and applicable training
- Follow internal controls, operational procedures, and risk management policies
- Serve as secondary contact for new account openings and problem resolution
- Offer applicable products and services to clients and prospects
Requirements
What you’ll need- High school diploma or equivalent education
- Two years of teller, cash handling, or client service experience
- Six months of client relationship building or sales experience
- Excellent interpersonal and communication skills
- Ability to master personal computer keyboard and software skills necessary for branch automation
- Ability to multi-task under time constraints
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
- Ability to work weekends and/or extended hours; occasional travel and overnights may be included
- English language fluency required
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year of employment (prorated)
- 10 sick days during the first year of employment (prorated)
- Paid holidays
- Defined benefit pension plan (position/division dependent)
- Restricted stock units (position/division dependent)
- Deferred compensation plan (position/division dependent)