Universal Banker – Saturdays Required

Truist

. Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies .

Posted 10/7/2026full-timeWilson • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service skills and the ability to manage financial transactions accurately while adhering to operational procedures and risk management policies. Proficient in utilizing technology for banking services and capable of building client relationships to identify and fulfill their financial needs.

Highest-signal resume keywords

Client Relationship BuildingCash Handling ExperienceMicrosoft Office ProficiencyInterpersonal Communication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client TransactionsFinancial Needs AssessmentBasic Computer ApplicationsATM EducationOnline Banking KnowledgeMobile Banking KnowledgeOperational Procedures AdherenceRisk Management PoliciesProblem ResolutionSales Process Support

Soft Skills

Excellent CommunicationMultitasking AbilityInterpersonal Skills

Industry Keywords

Client ServiceRetail BankingBranch AutomationIntegrated Relationship ManagementCommunity Banking

About the role

Key responsibilities & impact

Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies
Deliver superior quality service by identifying and understanding clients’ financial needs
Perform complex and standardized transactions, with assistance as necessary
Educate clients on ATMs, Online Banking, and Mobile Banking
Participate in outbound client calls and support the team sales process
Check for client offers and identify client needs or opportunities
Fulfill client needs or refer clients to appropriate branch team members or specialists
Support Integrated Relationship Management activities
Participate in Truist Retail Community Bank Leadership Routines
Attend sales, service, and product knowledge meetings and applicable training and web-based learning
Adhere to internal controls, operational procedures, and risk management policies
Serve as secondary contact for new account openings and problem resolution
Offer applicable products and services to clients and prospects
Handle a proportionate volume of work based on branch demands

Requirements

What you’ll need

High school diploma or equivalent education
Two years of teller, cash handling, or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master personal computer keyboard and software skills necessary for branch automation
Ability to multitask under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes
Ability to work weekends and/or extended hours; occasional travel and overnights may be included
English language fluency required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
No less than 10 days of vacation during the first year of employment, prorated as applicable
10 sick days during the first year of employment, prorated as applicable
Paid holidays
Defined benefit pension plan (depending on position and division)
Restricted stock units (depending on position and division)
Deferred compensation plan (depending on position and division)