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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Wholesale Payments and project management, with a strong ability to communicate effectively and build relationships across various stakeholders. Proficient in problem-solving and adapting strategies to meet client needs while ensuring compliance and operational efficiency.
Highest-signal resume keywords
Wholesale Payments ExpertiseProject ManagementExcellent Communication SkillsRelationship ManagementMS Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWholesale Payments KnowledgeProduct KnowledgeNegotiation SkillsProblem SolvingDocumentation SkillsRisk MitigationOperational Risk ManagementCreative Solution DevelopmentCompliance Knowledge
Soft Skills
Interpersonal SkillsAdaptabilityOrganizational SkillsFlexibilityProactivity
Tools & Technologies
MS OfficeMS ExcelMS OutlookSalesforceInternet
Industry Keywords
Bank OperationsClient CommunicationImplementation ManagementStakeholder EngagementBusiness Problem Solving
About the role
Key responsibilities & impact- Implement mid- to large-sized or moderately complex clients, services, and projects
- Lead and direct communications with internal personnel and clients regarding implementation efforts
- Apply wholesale, banking, and communications skills to complex implementations
- Resolve implementation issues, maintain project deadlines, mitigate risk, and meet client needs
- Provide visibility and transparency regarding implementation status
- Document interactions and relevant information accurately and timely
- Negotiate across multiple departments and coordinate delegated implementation activities
- Adhere to Wholesale Payments agreements, policies, and procedures
- Maintain partnerships with LOB, Sales, and other stakeholders
- Communicate issues, risks, and opportunities to business partners and leaders
- Use judgment to solve moderate to complex business problems
- Develop creative and tailored solutions
- Identify, manage, and escalate concerns and reduce operational, process, and compliance risk
- Provide subject matter expertise and product knowledge support to related teams
- Influence and train junior colleagues
Requirements
What you’ll need- Bachelor’s Degree in a business-related field or equivalent education and related training
- Seven or more years in Wholesale Payments, bank operations, basic project management, or other related industry experience
- Excellent verbal and written communication skills, including the ability to be proactive and adapt messaging based on the audience
- Ability to manage and negotiate with internal partners, vendors, and alliance relationships
- Strong interpersonal skills and ability to build relationships and leverage networks
- Ability to adapt strategically to evolving market demands, technology, and internal initiatives
- In-depth knowledge of standard and complex products
- Diligent, flexible, and detail-oriented, with excellent organizational skills
- Proficient in MS Excel, MS Office, Internet, and MS Outlook
- English language fluency required
- Preferred: degrees/education in Finance, Accounting, Business, Engineering, or another related field
- Preferred: extensive Wholesale Payments solutions knowledge and experience
- Preferred: proficiency in Salesforce
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401k plan
- At least 10 days of vacation during the first year of employment, prorated
- 10 sick days, prorated
- Paid holidays
- Potential eligibility for a defined benefit pension plan
- Potential eligibility for restricted stock units
- Potential eligibility for a deferred compensation plan