Wholesale Payments Client Implementation Specialist

Truist

. Implement mid- to large-sized or moderately complex clients, services, and projects .

Posted 10/13/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Wholesale Payments and project management, with a strong ability to communicate effectively and build relationships across departments. Proficient in problem-solving and adapting strategies to meet client needs and mitigate risks.

Highest-signal resume keywords

Wholesale Payments ExperienceProject ManagementExcellent Communication SkillsRelationship BuildingMS Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AcumenProblem SolvingProduct KnowledgeNegotiation SkillsRisk ManagementDocumentationOperational ComplianceCreative Solution DevelopmentAdaptability

Soft Skills

Interpersonal SkillsProactive CommunicationFlexibilityDetail OrientationOrganizational Skills

Tools & Technologies

MS OfficeMS OutlookSalesforceInternet

Industry Keywords

Wholesale PaymentsBank OperationsClient ManagementStakeholder EngagementBusiness-Line Knowledge

About the role

Key responsibilities & impact

Implement mid- to large-sized or moderately complex clients, services, and projects
Lead and direct communications with internal personnel and clients regarding implementation efforts
Apply business acumen and business-line knowledge to resolve implementation issues, maintain deadlines, mitigate risk, and meet client needs
Provide visibility and transparency regarding implementation status
Document interactions and relevant information accurately and timely
Proactively negotiate across multiple departments
Adhere to Wholesale Payments agreements, policies, and procedures
Maintain partnerships with LOB, Sales, and other stakeholders
Communicate issues, risks, and opportunities to business partners and leaders
Use judgment to solve moderate to complex business problems
Develop creative and tailored solutions
Work with senior staff on complex issues, larger clients, accounts, projects, or internal relationships
Identify, manage, and escalate concerns and reduce operational, process, and compliance risk
Provide subject matter expertise, product knowledge, and solutions to related teams
Influence and train junior colleagues

Requirements

What you’ll need

Bachelor’s Degree in a business-related field or equivalent education and related training
Seven or more years in Wholesale Payments, bank operations, basic project management, or other related industry experience
Excellent verbal and written communication skills
Ability to be proactive and adapt messaging based on the audience
Ability to manage and negotiate with internal partners, vendors, and alliance relationships
Strong interpersonal skills and ability to build relationships and leverage networks
Ability to adapt strategically to evolving market demands, technology, and internal initiatives
In-depth knowledge of standard and complex products
Diligent, flexible, and detail-oriented, with excellent organizational skills
Proficient in MS Excel, MS Office, Internet, and MS Outlook
Extensive Wholesale Payments solutions knowledge and experience
Proficient in Salesforce (preferred)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401k plan
At least 10 days of vacation during the first year of employment (prorated)
10 sick days (prorated)
Paid holidays
Potential eligibility for a defined benefit pension plan
Potential eligibility for restricted stock units
Potential eligibility for a deferred compensation plan