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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management methodologies and frameworks, with a strong focus on client communication, risk management, and stakeholder relationship management. Proven ability to lead complex project implementations while ensuring high-quality standards and effective resource management.
Highest-signal resume keywords
Project Management FrameworkClient Communication SkillsRisk ManagementLeadership in Project ImplementationNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningProject DocumentationProblem DefinitionResource ManagementPerformance MeasurementSchedule DevelopmentChange ManagementQuality Standards ManagementTime ManagementProcess Improvement
Soft Skills
Interpersonal SkillsDecision-Making Under PressureAdaptabilityProblem-SolvingInfluencing Skills
Certifications & Qualifications
Project Management Professional (PMP)Treasury Management Professional (CTP)Lean Six Sigma
Industry Keywords
Wholesale PaymentsCash ManagementStakeholder RelationshipsClient ExperienceImplementation Management
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Coordinate and lead mid- to large-sized and moderately complex Wholesale Payments implementations from initiation through completion
- Provide a best-in-class client experience and support revenue realization
- Plan, monitor, and manage client implementations using project management, technical, and product knowledge
- Coordinate project planning activities for mid-sized, less-complex clients, prospects, accounts, projects, or internal relationships
- Communicate and interact directly with clients and personnel regarding implementation efforts
- Define problems and scope parameters, organize project teams, assign responsibilities, develop schedules and milestones, and determine resource requirements
- Define project deliverables and ensure shared understanding among the team and client
- Establish stakeholder relationships and manage resources throughout projects
- Measure project performance using appropriate systems, tools, and techniques
- Report project status, milestones, deliverables, and plans to project team members, clients, and coverage teams
- Troubleshoot and manage activities to meet internal and external quality standards
- Perform risk management to minimize project risks
- Negotiate timelines and expectations across departments and functional management
- Manage changes in project scope, schedule, and client impact
- Create and maintain project documentation
Requirements
What you’ll need- Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience
- Five or more years progressive related experience in either a consulting, project management or process improvement related role
- Strong level understanding of project management framework and methodologies
- Expert-level verbal and written client communication skills, including the ability to be proactive and adapt messaging based on the audience
- Ability to manage and negotiate with clients and vendor and alliance relationships
- Proven leadership in the implementation of complex projects, issue resolution, communication, interpersonal and negotiation skills
- Ability to communicate with and influence others, conduct difficult negotiations and manage to stringent timelines for project deliverables
- Strong risk management skills
- Demonstrated advanced understanding of business, resources, priorities, needs and policies
- Proven ability to make decisions under pressure and bring clarity to ambiguous assignments
- Demonstrated ability to effectively manage time, delegate and problem-solve
- English language fluency required
- Certification in Project Management Professional (PMP) or Treasury Management Professional (CTP) preferred
- Certification in Lean Six Sigma or similar process improvement, facilitation, and project management methodologies preferred
- Experience in Wholesale Solutions or cash management environment preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- No less than 10 days of vacation during the first year (prorated)
- 10 sick days during the first year (prorated)
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)