Senior Systems Specialist

Truity Credit Union

. Provide advanced engineering-level technology service and support .

Posted 11/6/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and supporting virtualization environments, infrastructure security programs, and enterprise systems software. Proficient in ITIL and ITSM practices, with a strong ability to troubleshoot complex technology issues and implement automation processes.

Highest-signal resume keywords

Virtualization Architecture KnowledgeWindows And Linux Operating SystemsCitrix VDI EnvironmentsITIL And ITSM ExperienceInfrastructure Security Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems Engineering PoliciesBackup And Restoration SystemsTCP/IP ImplementationServer Updates And PatchesDisaster Recovery TestingPerformance OptimizationTechnology-System TroubleshootingData Center ManagementHyper-Converged Infrastructure SupportOperational Functionality Monitoring

Soft Skills

Problem SolvingCreative ThinkingEffective CommunicationDecision MakingOrganizational Skills

Industry Keywords

BSA ComplianceOFAC ComplianceAML ComplianceIdentity Theft Red FlagsCredit Union Operations

Tech Stack

Tools & technologies

CitrixITSMLinuxTCP/IP

About the role

Key responsibilities & impact

Provide advanced engineering-level technology service and support
Improve the reliability, stability, security, and performance of systems
Leverage computing technologies to create efficiencies for Credit Union personnel
Use the service desk system to resolve issues and route tickets appropriately
Manage, maintain, and support virtualization environments
Manage, maintain, and support infrastructure-related security programs
Monitor sophisticated systems to ensure operational functionality
Manage and maintain enterprise systems software
Troubleshoot, coordinate, and manage technology-system issues
Participate in on-demand disaster recovery testing
Design, configure, and manage backup and restoration systems
Manage, maintain, and support data center facilities
Manage, maintain, and support hyper-converged infrastructures
Manage server updates, releases, patches, and firmware in data centers
Manage, maintain, and support operating-system variants
Utilize and implement TCP/IP
Develop systems-engineering policies and procedures
Perform assigned IT on-call duties
Perform other assigned duties and responsibilities

Requirements

What you’ll need

Five to ten years of similar or related experience, including preparatory experience
A four-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 128 credit hours
Experience working within ITIL and ITSM environments
Knowledge of virtualization architectures and environments
Knowledge of Windows and Linux operating systems and associated systems software
Knowledge and experience with Citrix VDI environments
Performance and optimization knowledge in fast-paced server architectures
Ability to solve problems in complex technological environments
Knowledge of engineering principles in infrastructure technologies
Ability to think creatively
Ability to analyze and solve practical problems and deal with variables in situations
Ability to read and interpret written, oral, diagram, and schedule instructions
Ability to identify opportunities for and effectively implement automation processes
Ability to organize and prioritize work to meet deadlines
Excellent communication and interpersonal skills
Skill in making effective and timely decisions
Skill in typing and personal computer use
Regular attendance and timeliness
Ability to sit or stand for significant periods and perform manual-dexterity functions
Ability to occasionally reach above or below normal body position, stoop or bend, and carry, lift, or move objects weighing up to 25 pounds
Normal range of hearing, vision, and speech
Successful completion of applicable compliance training and testing
Ability to follow BSA, OFAC, AML, Identity Theft Red Flags, and other compliance policies
Ability to maintain confidentiality regarding non-public member and Credit Union information

Benefits

Comp & perks

Opportunities for professional growth and development through training, education and self-study
Reasonable accommodation for disabilities during the application process and employment
Equal opportunity employment for protected groups, including protected veterans and individuals with disabilities