Assistant General Manager

Trulieve

. Support the General Manager in leading and supervising store personnel .

Posted 9/21/2026full-timeHaines City • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in retail and customer service environments, with a focus on training, development, and maintaining service standards. Proven ability to analyze data, uphold compliance, and manage store operations effectively.

Highest-signal resume keywords

Retail Management ExperienceTeam Training and DevelopmentCash Handling ExperienceData Analysis SkillsCompliance with State Regulations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementVisual MerchandisingSOP EnforcementSafety Procedure ComprehensionElectronic Equipment Operation

Soft Skills

Interpersonal SkillsProfessionalismConflict ResolutionCommunication Skills

Tools & Technologies

ComputersScannersPrintersTelecommunication Devices

Certifications & Qualifications

Valid Driver’s LicenseBackground Check Clearance

Industry Keywords

RetailCustomer ServiceLabor-Budget ManagementConfidentialityService Standards

About the role

Key responsibilities & impact

Support the General Manager in leading and supervising store personnel
Plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and enforce company SOPs and communicate changes to employees
Provide coaching, training, and development focused on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations while on duty
Maintain professional relationships with business partners
Assist the General Manager with labor-budget management
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

Two years of related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold strict confidentiality and discretion
Conversational English communication skills
Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices
Ability to comprehend safety procedures
Proven ability to analyze data and draw appropriate conclusions
Ability to interact respectfully and politely with customers and team members
Valid driver’s license and successful MVR background check required for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the entire facility, including tight spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps and work at floor level
Visual and auditory acuity, with or without aids
Availability to work 40–45 hours weekly, including evenings, weekends, and holidays

Benefits

Comp & perks

Opportunities for monthly bonuses
401(k) plan
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs