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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in warehouse operations, including inventory control, shipping, and receiving, while ensuring compliance with regulations and maintaining quality standards. Possesses excellent communication and organizational skills to effectively manage team dynamics and customer interactions.
Highest-signal resume keywords
Warehouse Operations ManagementForklift Operation and CertificationInventory Control and AuditingProcess Improvement ImplementationCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ControlShipping and ReceivingForklift OperationProcess ImprovementQuality ControlMicrosoft SuiteDistribution ReportingCycle CountingPackage CreationCompliance Record Maintenance
Soft Skills
Verbal CommunicationCustomer ServiceOrganizational SkillsTeam CollaborationAdaptability
Tools & Technologies
METRCWarehouse Management Systems
Certifications & Qualifications
Forklift Certification
Industry Keywords
Warehouse OperationsInventory ManagementShipping LogisticsCompliance StandardsDistribution Management
About the role
Key responsibilities & impact- Handle daily warehouse operations, including production, inventory control, freight, shipping, and receiving
- Ensure shipment quality and timeliness and maintain accurate inventory levels
- Pick, pack, and ship customer orders
- Receive incoming shipments, verify purchase orders, maintain quality control, and organize inventory
- Participate in inventory counts and weekly cycle counts
- Respond to website customers about shipment status
- Communicate with sales teams to prioritize and update time-sensitive shipments
- Assist with interviewing and hiring distribution associates
- Provide feedback and leadership to distribution associates
- Ensure company policies are followed with other facility leaders
- Design and implement process improvements with the manager
- Facilitate and monitor incoming and outgoing medicated and non-medicated items
- Coordinate with inventory, manufacturing, sales, and customer-facing teams on concerns and follow-up
- Use METRC to create packages and conversions and maintain compliance records
- Create distribution reports and manifests for internal transfers and wholesale orders
- Package sales-coordinated orders and coordinate courier pickups
- Maintain compliance paperwork, including manifests, invoices, and COAs
- Assist with local inventory management and audits
- Issue warehouse supplies to departments and inform the manager of supply needs
- Operate a forklift for loading and unloading
- Perform other duties assigned by the manager
Requirements
What you’ll need- Bachelor’s degree in relevant course of study is desirable
- Excellent verbal communications and customer service skills
- Experience with Microsoft Suite
- Possession of, or ability to obtain, forklift certification as required by the state, the union, and/or OSHA
- Willingness to go above and beyond for customers and the team
- Flexible schedule and ability to adapt on short notice; long shifts and some weekends may be required
- Ability to successfully handle high-stress situations
- Ability to work in a team and independently
- Ability to work in a fast-moving environment
- Self-driven with strong organizational skills and attention to detail
- Ability to communicate through phone and email
- Minimum high school or G.E.D. equivalent is required
- Must be a minimum of 21 years of age, or 18 in CT, PA, and WV
- Must be legally qualified to work in the US
- Must successfully complete a comprehensive background screening
- Must have reliable transportation
- Ability to lift, push, pull, move, and/or carry at least 50 lbs to a height of 5 feet and distance of 50 feet
- Ability to work seated or standing for extended periods and perform climbing, stooping, kneeling, crouching, reaching, and frequent hand use
- Ability to handle organic matter daily and wear required PPE in varied environmental conditions
- Visual acuity sufficient for computer work and detailed inspections
- Ability to communicate verbally at conversational levels in moderate noise
Benefits
Comp & perks- A comprehensive benefits package including paid time off