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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in retail management, ensuring compliance with regulations and maintaining inventory accuracy. Capable of effectively resolving customer issues while upholding brand standards and fostering professional relationships.
Highest-signal resume keywords
Retail Management ExperienceInventory ManagementRegulatory ComplianceCustomer Service SkillsCash Handling Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory AuditsSystem AdjustmentsElectronic Equipment OperationSafety Procedures ComprehensionVisual Merchandising
Soft Skills
LeadershipCommunicationProblem-SolvingFlexibilityIntegrity
Tools & Technologies
ComputersScannersPrintersTelecommunication Devices
Certifications & Qualifications
Valid Driver's LicenseLevel 1 Background CheckLevel 2 Background Check
Industry Keywords
RetailCustomer ServiceSOPsPatient IssuesConfidentiality
About the role
Key responsibilities & impact- Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
- Monitor and maintain store inventory and ensure inventory reporting accuracy
- Ensure regulatory compliance with all state-specific regulations
- Review, communicate, and enforce company SOPs and communicate changes to employees
- Conduct inventory audits and required cycle counts with management
- Perform system adjustments and participate in root-cause analysis and corrective actions
- Perform key-holding supervisor duties, including opening and closing procedures and basic staff supervision
- Maintain brand standards in visual merchandising
- Handle and resolve patient issues and escalations
- Maintain professional relationships with business partners
- Maintain confidentiality and compliance
- Perform other tasks assigned by management
Requirements
What you’ll need- High School Diploma required
- Prior management experience, preferably in retail and/or customer service area
- Prior cash handling experience
- Conversational English communication ability
- Ability to operate electronic equipment, including computers, scanners, and printers
- Ability to comprehend safety procedures and utilize telecommunication devices
- Must possess a valid driver's license and pass an MVR background check (delivery locations only)
- Must pass a level 1 and level 2 background check
- Must be at least 21 years of age
- Ability to function independently, with flexibility, personal integrity, and effectiveness with residents, personnel, and support agencies
- Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
- Ability to move throughout the entire facility, including tight spaces
- Ability to push/pull, lift, carry, and position objects up to 50 lbs.
- Ability to ascend/descend stools, ladders, and steps and position self or objects at floor level
- Visual and auditory acuity, with or without job aids
- Availability to work evenings, weekends, and holidays
Benefits
Comp & perks- Comprehensive benefits package
- Paid time off
