Dispensary Associate

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 9/28/2026part-timeDaytona Beach • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to educate customers on cannabis products while adhering to state regulations. Capable of efficiently processing orders and collaborating with team members to enhance the customer experience.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingVerbal and Written CommunicationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingElectronic Equipment OperationCash Handling ExperienceAbility to Lift 50 lbsBackground Record Check Compliance

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer EducationState RegulationsPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently and on time
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management, including team crossover duties as needed
Assist with processing online orders, including deliveries, within a 2-hour timeframe
May fulfill delivery associate responsibilities

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with residents, personnel, and support agencies
Ability to see and hear adequately or use prosthetics enabling these senses
Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend and descend stools, ladders, and steps; crouch, stoop, kneel, or crawl
Availability for evenings, weekends, holidays, and after-hours business needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off