Dispensary Associate

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/9/2026part-timePort Richey • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to effectively communicate with diverse individuals. Capable of working independently and collaboratively in a fast-paced environment while adhering to company policies and procedures.

Highest-signal resume keywords

Customer ServiceCash Handling ExperienceProduct KnowledgeEffective CommunicationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingReturns ManagementDelivery Associate DutiesInventory ManagementBackground Record Check Compliance

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismConfidentiality

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailPatient ServiceCustomer ExperienceDynamic Environment

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, and compassion to patients
Provide elevated patient service standards and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders accurately and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
As needed, process online orders, including deliveries, within a 2-hour timeframe
As needed, perform delivery associate duties

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check
Must be able to move intermittently throughout the workday and perform required sensory functions
Must be able to manipulate, push, pull, lift, carry, or position objects up to 50 lbs
Must be available to work evenings, weekends, and holidays
Must be available for up to 25 hours per week and after-hours work based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs