Dispensary Associate

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/23/2026part-timeFort Lauderdale • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathy and compassion while guiding customers through their cannabis journey. Proficient in handling transactions, processing orders, and maintaining compliance with state regulations.

Highest-signal resume keywords

Customer ServiceCash HandlingProduct KnowledgeVerbal And Written CommunicationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingProduct KnowledgeAbility To Lift 50 LbsComputer Operation

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismConfidentiality

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperienceState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and elevated patient service
Use product knowledge to assist customers with purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently and timely
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist with product or device issues and resolve customer concerns with leadership
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned
Process online orders, including deliveries, within a two-hour timeframe as needed
Perform delivery associate duties as needed, including following delivery procedures

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record for the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and perform required physical tasks
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs